Hi! I'm new here. I recently bought a COMPAQ PRESARIO Notebook , model F731AU and I have installed all the drivers.The main problem now is I do not hear sounds (except sound system -BEEPS) and my I am not able to play music, or recording sounds .

My audio driver is Conexant HD-Audio SmartAudio 221,(sp 37789)(downloaded from HP website). It is stated to be working properly in Sounds & Audio Settings in Contral Panel, but I don't hear anything ,except the BEEPS.

> I have tried re- installing the audio driver, No Changes
> I have also tried to install other CONEXANT AUDIO DRIVERS that might be compatible with my audio hardware ,such as Conexant Audio Driver (32-bit)(sp35940), other previous versions (sp33543,sp37981 ,and etc.) ,but - No Changes also!

I'm currently using Windows XP SP2 , and I read from other sources that this notebote model is designed for Vista only.

So, if anyone here has been through this problem for this notebook and has resloved this audio problem ,or if anyone who knows how to fix this problem, please help me out!!!

have you look at your device manager if the driver is intalled properly? is there any yellow icon on it?
can try this driver

Yeah ,this a yellow question next to Audio Device on High Definition Audio Bus.

I have downloaded your softeware ,but it can't be installed giving ERROR ; cannot find MEDIA on this device.

the yellow icon means the driver for the audio is not installed properly. have you un-installed all the previous audio driver before installing the driver i gave you?

TS ur audio device should come up with its own driver software in cd rite?..

Yeah , iahve un-installed all previous drivers before this.

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Added on January 11, 2008, 4:11 pmYeah , i got a CD with all the drivers,but it's audio driver cannot be installed as well.

So ,what to do now???

This post has been edited by damama88: Jan 11 2008, 04:11 PM

mayb ur windows need some update then can install the new drivers..

trinityz , I tried to install using your drive but it came out like this ( I have no audio device at that time).

That is also what happened when I tried to install the audio software from the given cd.

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Added on January 11, 2008, 4:28 pmI think my Windows have been updated before, I think it's the incompatibility of the driver to my audio hardware, cos many owners of this notebook model are also having this problem.And ,I am also one of them.



This post has been edited by damama88: Jan 11 2008, 04:28 PM

Well, read here..I think u downgrade ur windows right?
Compaq Presario F731AU
Well, i guess..when getting a Vista pre-loaded Laptop..U have to live with it

This post has been edited by Lacus: Jan 11 2008, 04:31 PM

ts, did u find any windows update files named like "KBB-xxxxx" in ur driver cd??

This post has been edited by AMD_FX5500: Jan 11 2008, 04:34 PM

Ok..I manage to find a workaround for these model of laptop...Here is the link..I hope this helps the @TS and some other uses here.~
How to Enable HD Audio on XP
Try it and then post back here to tell me if it works...

This post has been edited by Lacus: Jan 11 2008, 04:39 PM

Yeah ,I found souch file KB888111xpsp2 ,and i have installed it already.

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Added on January 11, 2008, 5:01 pmFrom your link , I read the post ,but don't really understand the whole thing ,especially

''To get all the XP drivers downloaded & installed required only about half a dozen inf file edits. But most of the driver installs were just stock package downloads.

The only items requiring inf edits were the 3 Conexant HD audio & modem packages, and the Nvidia SMBus & wired NIC drivers.

There are no "other" or "unsupported" devices listed in my device manager ''

Can you explain to me briefly ,what should I do?

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Added on January 11, 2008, 5:14 pmHey , Lacus .My bad, ignore my post about not understanding the statement above, haven't read the all posts of your link yet !!

This post has been edited by damama88: Jan 11 2008, 05:14 PM

well, there is 2 links there for the soundcard. 1st link u need to install it. 2nd 1 actually solves the unknown device thingie..i think..Hope this gelps u guy

Got this problems also with Compaq the driver design for Vista

Well, i managed to install the sound driver, there is audio sound already BUT my sound recorder CANNOT pick up any noise from outside.
So ,do you think I have installed the correct audio driver???

Hey , my internal and/or external microphone is detecting any sound from outside . Has it got to do with the wrong audio driver??
My external mic is working properly at other computers. Internal ,I'm quite sure it'sOK .But, my audio device is working properly.
Here are some screenshoots to explain my recording matter.....
I hope somebody out thre can solve this audio and recording problem ,once and for all.(crossing fingers!!!)

u definitely installed the wrong driver.
i had the same problem with my asus laptop before. hd audio with microsft qfe installed properly but no sound. even the atheros wifi driver installed properly but can detect any router around.
after a hard time searching for the driver online, finally managed to get it done.
google up for suitable driver, or you may used other driver mean for acer laptop with same specs. in fact, my atheros wifi was using driver provided by acer.

Well, the main thing is..That laptop is meant for Vista and drivers are all for Vista(Strongly disagree with yngwie)..The driver installed is correct..hmm, not sure bout that problem..Maybe thats y that fellow that modded the drivers state that 99.9% will work ...But the speaker is now working right?

i used to have the same problem with XP..since the problem seems couldnt be solved, so i changed to VISTA and all the problems gone..so my suggestion, install VISTA.. this model is VISTA preloaded..when we downgrade to XP, some driver wont be working properly.. anyway, F731AU rock

Need to patch..

Yeah , Lacus the speaker is working right now ,but kind of incomplete without the recording !!

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Added on January 13, 2008, 8:39 amBut, I prefer XP over Vista and Vista kind of sucks to me....no offense yo any Vista owners outside ya!!!

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Added on January 13, 2008, 8:42 amff8ong, What do you mean by 'need to patch' ? Do I need to install more softwares???

This post has been edited by damama88: Jan 13 2008, 08:42 AM

i also have this problem..the seller said to me..that i can get the driver from internet..but not have for window XP ...if another can solve this problem...let share it here..i wanna make my lappi sound it

I got this fixed on my in-law laptop, got from net and it works with me.

download here:
http://h10025.www1.hp.com/ewfrf/wc/softwar...3180330&lang=en

Install MS UAA first (sp32646.exe) with a reboot before install Conexant driver (sp34386.exe).

If you get an error when installing...force install the conexant sound drivers.

Extract sp34386.exe to C:\Swsetup\sp34386

go to Device Manager>Audio on HD

Right click, Update Driver

Say "no, not at this time" for connecting to Windows Update

Install from a list or specific location

Don't search I will choose the driver to install

In the list of common hardware types, scroll down and select Sound, Video, and Game controllers

Remove the check from "Show Compatible Hardware" and click on "Have Disk"

Next...browse to C:\Swsetup\sp34386

Choose the "inf" and ignore any protest from XP


Hope that'll help!!

Sorry for my long absence .I've been very busy late with work and I have not solve this issue yet.

UPDATE of mhy current LAPTOP situation ,since I started this post .
YES, i can hear the audio now :-but
there still 2 problems unsolved.

1) The mute problem is going on . When i plug my head to the lap top, there is still sound from my laptop speakers. But if I mute it manually thru Sounds and Audio Settings in control panel ,then both laptop speaker and heatset have no sound.

2) my internal microphone is not working .it can detect any noises from outside. Under the volume setting ,the playback entry is grey in colour,. Under Sounds and audio Settings in Control Panel,I cannot adjust the advanced settings of the audio input(microphone) . You can view the screen shot below.


So,if anyone has a permenant solution ,please reply in this post!!!!IT'S BEEN FEW MONTHS ALREADY!!!

This post has been edited by damama88: Feb 27 2008, 01:25 PM

this issue till now have no proper solution even from HP.b4 or after this post,many forumer stil post up to ask the same problem and the sugestion i gave them is stil same.there 2 way.1 upgrade back to vista and use the driver provided oficialy by HP.this wil solve the issue once and for all.2ndly use USB sound.then u can hear through headset and record through microphone.until today...HP stil don`t want or even haven write the proper driver for this sound driver to use in XP.regards