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 COMPAQ PRESARIO F731AU NOTEBOOK Audio Problem, Please help!!!!

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TSdamama88
post Jan 11 2008, 01:02 PM, updated 18y ago

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Hi! I'm new here. I recently bought a COMPAQ PRESARIO Notebook , model F731AU and I have installed all the drivers.The main problem now is I do not hear sounds (except sound system -BEEPS) and my I am not able to play music, or recording sounds .

My audio driver is Conexant HD-Audio SmartAudio 221,(sp 37789)(downloaded from HP website). It is stated to be working properly in Sounds & Audio Settings in Contral Panel, but I don't hear anything ,except the BEEPS.

> I have tried re- installing the audio driver, No Changes
> I have also tried to install other CONEXANT AUDIO DRIVERS that might be compatible with my audio hardware ,such as Conexant Audio Driver (32-bit)(sp35940), other previous versions (sp33543,sp37981 ,and etc.) ,but - No Changes also!

I'm currently using Windows XP SP2 , and I read from other sources that this notebote model is designed for Vista only.

So, if anyone here has been through this problem for this notebook and has resloved this audio problem ,or if anyone who knows how to fix this problem, please help me out!!!



trinityz
post Jan 11 2008, 01:16 PM

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have you look at your device manager if the driver is intalled properly? is there any yellow icon on it?
can try this driver
TSdamama88
post Jan 11 2008, 01:40 PM

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Attached Image Yeah ,this a yellow question next to Audio Device on High Definition Audio Bus.

I have downloaded your softeware ,but it can't be installed giving ERROR ; cannot find MEDIA on this device.
trinityz
post Jan 11 2008, 03:40 PM

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QUOTE(damama88 @ Jan 11 2008, 01:40 PM)
]Yeah ,this a yellow question next to Audio Device on High Definition Audio Bus.

I have downloaded your softeware ,but it can't be installed giving ERROR ; cannot find MEDIA on this device.
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the yellow icon means the driver for the audio is not installed properly. have you un-installed all the previous audio driver before installing the driver i gave you?

melthq
post Jan 11 2008, 03:43 PM

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TS ur audio device should come up with its own driver software in cd rite?..
TSdamama88
post Jan 11 2008, 04:09 PM

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QUOTE(trinityz @ Jan 11 2008, 03:40 PM)
the yellow icon means the driver for the audio is not installed properly. have you un-installed all the previous audio driver before installing the driver i gave you?
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Yeah , iahve un-installed all previous drivers before this.


Added on January 11, 2008, 4:11 pm
QUOTE(melthq @ Jan 11 2008, 03:43 PM)
TS ur audio device should come up with its own driver software in cd rite?..
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Yeah , i got a CD with all the drivers,but it's audio driver cannot be installed as well.

So ,what to do now???

This post has been edited by damama88: Jan 11 2008, 04:11 PM
AMD_FX5500
post Jan 11 2008, 04:13 PM

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mayb ur windows need some update then can install the new drivers..
TSdamama88
post Jan 11 2008, 04:23 PM

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Attached Image trinityz , I tried to install using your drive but it came out like this ( I have no audio device at that time).

That is also what happened when I tried to install the audio software from the given cd.


Added on January 11, 2008, 4:28 pm
QUOTE(AMD_FX5500 @ Jan 11 2008, 04:13 PM)
mayb ur windows need some update then can install the new drivers..
*
I think my Windows have been updated before, I think it's the incompatibility of the driver to my audio hardware, cos many owners of this notebook model are also having this problem.And ,I am also one of them. sad.gif



This post has been edited by damama88: Jan 11 2008, 04:28 PM
Lacus
post Jan 11 2008, 04:29 PM

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Well, read here..I think u downgrade ur windows right?
Compaq Presario F731AU
Well, i guess..when getting a Vista pre-loaded Laptop..U have to live with it sweat.gif sweat.gif

This post has been edited by Lacus: Jan 11 2008, 04:31 PM
AMD_FX5500
post Jan 11 2008, 04:31 PM

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QUOTE(damama88 @ Jan 11 2008, 04:23 PM)
Attached Image trinityz , I tried to install using your drive but it came out like this ( I have no audio device at that time).

That is also what happened when I tried to install the audio software from the given cd.


Added on January 11, 2008, 4:28 pm

I think my Windows have been updated before, I think it's the incompatibility of the driver to my audio hardware, cos many owners of this notebook model are also having this problem.And ,I am also one of them. sad.gif
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ts, did u find any windows update files named like "KBB-xxxxx" in ur driver cd??

This post has been edited by AMD_FX5500: Jan 11 2008, 04:34 PM
Lacus
post Jan 11 2008, 04:37 PM

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Ok..I manage to find a workaround for these model of laptop...Here is the link..I hope this helps the @TS and some other uses here.~
How to Enable HD Audio on XP
Try it and then post back here to tell me if it works... rclxms.gif

This post has been edited by Lacus: Jan 11 2008, 04:39 PM
TSdamama88
post Jan 11 2008, 04:58 PM

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QUOTE(AMD_FX5500 @ Jan 11 2008, 04:31 PM)
ts, did u find any windows update files named like "KBB-xxxxx" in ur driver cd??
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Yeah ,I found souch file KB888111xpsp2 ,and i have installed it already.


Added on January 11, 2008, 5:01 pm
QUOTE(Lacus @ Jan 11 2008, 04:37 PM)
Ok..I manage to find a workaround for these model of laptop...Here is the link..I hope this helps the @TS and some other uses here.~
How to Enable HD Audio on XP
Try it and then post back here to tell me if it works...  rclxms.gif
*
From your link , I read the post ,but don't really understand the whole thing ,especially

''To get all the XP drivers downloaded & installed required only about half a dozen inf file edits. But most of the driver installs were just stock package downloads.

The only items requiring inf edits were the 3 Conexant HD audio & modem packages, and the Nvidia SMBus & wired NIC drivers.

There are no "other" or "unsupported" devices listed in my device manager ''


Can you explain to me briefly ,what should I do?


Added on January 11, 2008, 5:14 pm
QUOTE(damama88 @ Jan 11 2008, 04:58 PM)
Yeah ,I found souch file KB888111xpsp2 ,and i have installed it already.


Added on January 11, 2008, 5:01 pm

From your link , I read the post ,but don't really understand the whole thing ,especially

''To get all the XP drivers downloaded & installed required only about half a dozen inf file edits. But most of the driver installs were just stock package downloads.

The only items requiring inf edits were the 3 Conexant HD audio & modem packages, and the Nvidia SMBus & wired NIC drivers.

There are no "other" or "unsupported" devices listed in my device manager ''


Can you explain to me briefly ,what should I do?
*
Hey , Lacus .My bad, ignore my post about not understanding the statement above, haven't read the all posts of your link yet !! wink.gif

This post has been edited by damama88: Jan 11 2008, 05:14 PM
Lacus
post Jan 11 2008, 06:57 PM

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well, there is 2 links there for the soundcard. 1st link u need to install it. 2nd 1 actually solves the unknown device thingie..i think..Hope this gelps u guy wink.gif
MX510
post Jan 11 2008, 06:59 PM

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Got this problems also with Compaq the driver design for Vista sad.gif
TSdamama88
post Jan 11 2008, 07:38 PM

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QUOTE(Lacus @ Jan 11 2008, 06:57 PM)
well, there is  2 links there for the soundcard. 1st link u need to install it. 2nd 1 actually solves the unknown device thingie..i think..Hope this gelps u guy wink.gif
*
smile.gif Well, i managed to install the sound driver, there is audio sound already BUT my sound recorder CANNOT pick up any noise from outside.
So ,do you think I have installed the correct audio driver???
TSdamama88
post Jan 12 2008, 09:08 PM

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Hey , my internal and/or external microphone is detecting any sound from outside . Has it got to do with the wrong audio driver?? shocking.gif
My external mic is working properly at other computers. Internal ,I'm quite sure it'sOK .But, my audio device is working properly.
Here are some screenshoots to explain my recording matter.....Attached Image Attached Image Attached Image
I hope somebody out thre can solve this audio and recording problem ,once and for all.(crossing fingers!!!)

yngwie
post Jan 12 2008, 09:41 PM

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u definitely installed the wrong driver.
i had the same problem with my asus laptop before. hd audio with microsft qfe installed properly but no sound. even the atheros wifi driver installed properly but can detect any router around.
after a hard time searching for the driver online, finally managed to get it done.
google up for suitable driver, or you may used other driver mean for acer laptop with same specs. in fact, my atheros wifi was using driver provided by acer.
Lacus
post Jan 12 2008, 10:47 PM

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Well, the main thing is..That laptop is meant for Vista and drivers are all for Vista(Strongly disagree with yngwie)..The driver installed is correct..hmm, not sure bout that problem..Maybe thats y that fellow that modded the drivers state that 99.9% will work doh.gif...But the speaker is now working right?
bravobronzo
post Jan 13 2008, 01:15 AM

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i used to have the same problem with XP..since the problem seems couldnt be solved, so i changed to VISTA and all the problems gone..so my suggestion, install VISTA.. this model is VISTA preloaded..when we downgrade to XP, some driver wont be working properly.. anyway, F731AU rock
ff8ong
post Jan 13 2008, 01:50 AM

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Need to patch..

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