retard #1 : what sort of international sites do you mean mdm?
lenglui(me): sites like yahoo, workservers based in US, skype, anything that is not hosted locally or within nearby regions
retard #1 : oh, maybe you go check your modem again?
lenglui : you have asked me to do that 20 times, please don't give me solutions that i can logically figure out myself/
retard #1 : well, mdm, you said you can't connect, but it shows here that you have internet connection.
lenglui (blood boiling already) : that's what i just explained earlier, although i am connected to the internet, i am unable to access certain sites and programmes.
retard #1 : oh, then it must be problem from your side, as i have check that you can connect to internet, and you said all your modem lights are blinking. maybe its your computer having firewall problems
lenglui: are you saying that all of a sudden other streamyx customers are having "firewall" problems? or just coincidentally our modems are broken?
retard #1 : i am sorry madam. but this problem is NOT IN OUR GUIDELINE and i am doing my best to help you. but if it is problem from your side, then streamyx is no problem.
leng lui : >.<

needless to say, i just put down the phone.
arghhhhhhhhhhh!!!