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 Using CIMB ATM Card Overseas, Activated...but which ATMs can use?

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TSAmaru
post Dec 24 2007, 11:55 AM, updated 18y ago

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Anybody here use CIMB ATM card? Recently I noticed that CIMB's ATMs have a notice on top of them, which basically states that now you can use the card overseas. But you have to first call their call center to activate the "overseas" flag.

So I just got off the phone with one of their operators, and now have my card activated. I also asked the operator which ATMs overseas I can actually use. She said something about looking for a TIERS (or SEARS) logo? Does anybody know what that is?

Thanks.

P.S. If you want to activate the card, this is the following information you'll need to provide
- Full name as in IC
- ATM card number
- IC Number
- Passport Number
- Until when you want the overseas flag to be enabled

This post has been edited by Amaru: Dec 24 2007, 12:01 PM
b00n
post Dec 24 2007, 12:30 PM

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I'm betting it's CIRRUS network.
Try look at your ATM card and see what network is specified there.
MEPS is our M'sian network thus letting you the chance to perform transactions interbank ATM.
CIRRUS however is international. Check to see whether or not CIMB subscribes to it. But remember, the charges are not cheap; forgot whether it goes by transaction or goes by transaction amounts. Better check carefully.
TSAmaru
post Dec 24 2007, 12:52 PM

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Yes, I think CIRRUS is what she said!

But my CIMB ATM card only has BANKCARD and MEPS-CASH on the back. Anyway, I'll be going on holiday overseas soon, will let you know how it turns out when I try it.
ahsin
post Dec 24 2007, 01:10 PM

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i think got extra charge for it
WaCKy-Angel
post Dec 24 2007, 01:13 PM

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Seriously, i advise u not to do that..
Just take out cash and go money exchange b4 u leave...

I think u cant bring above RM5000 worth or something like that out of country but just declare it then u can...
No charges.
NaMyzarC
post Dec 24 2007, 03:33 PM

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i managed to withdrawed from the atm machine with the cirrus logo at bangkok a couples year back if i'm not mistaken but using maybank, i assume is the same for cimb

This post has been edited by NaMyzarC: Dec 24 2007, 03:43 PM
WaCKy-Angel
post Dec 24 2007, 04:21 PM

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QUOTE(NaMyzarC @ Dec 24 2007, 03:33 PM)
i managed to withdrawed from the atm machine with the cirrus logo at bangkok a couples year back if i'm not mistaken but using maybank, i assume is the same for cimb
*
Thailand got MEPS if im not mistaken..
Probably yours is done using MEPS.

What bank u have?
vin_ann
post Dec 24 2007, 11:24 PM

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hmmm CIMB experience i dun have...

but i got the HSBC experience....

anywhere also can... UK o Europe.
SUSDavid83
post Dec 26 2007, 06:17 AM

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My CIMB ATM card is a total red colour and the back of the card has two logos - Maestro and Cirrus.

I think you could withdraw cash from machines that has either one of these logos.
achcmy
post Dec 26 2007, 10:07 AM

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QUOTE(WaCKy-Angel @ Dec 24 2007, 01:13 PM)
Seriously, i advise u not to do that..
Just take out cash and go money exchange b4 u leave...

I think u cant bring above RM5000 worth or something like that out of country but just declare it then u can...
No charges.
*
Wacky-Angel,

Why advise against doing that? Did you have problem using that before? Can you share with us about your difficulties?

As for my experience, I always withdraw from overseas countries. The interbank rates including the withdrawing charges are much cheaper than money exchange. I have tried in Bangkok, London, Manila, SG and HK. That's why i'm very curious to know why wacky-angel advice against that.

AC
b00n
post Dec 26 2007, 12:13 PM

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QUOTE(achcmy @ Dec 26 2007, 10:07 AM)
Wacky-Angel,

Why advise against doing that? Did you have problem using that before? Can you share with us about your difficulties?

As for my experience, I always withdraw from overseas countries. The interbank rates including the withdrawing charges are much cheaper than money exchange. I have tried in Bangkok, London, Manila, SG and HK. That's why i'm very curious to know why wacky-angel advice against that.

AC
*

For international banks like HSBC and Citibank whereby one can always withdraw from their originating country via ATM networks in other countries are usually not subjected to transaction charges besides the forex exchange difference. Yes, do agree that sometimes forex rates are better. Only problem is we do not know during withdrawal.
But when one withdraws via Maestro or Cirrus, IIRC the charges are not cheap. It's definitely not the usual RM1 like MEPS charges in M'sia.

achcmy
post Dec 27 2007, 09:39 AM

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QUOTE(b00n @ Dec 26 2007, 12:13 PM)
For international banks like HSBC and Citibank whereby one can always withdraw from their originating country via ATM networks in other countries are usually not subjected to transaction charges besides the forex exchange difference. Yes, do agree that sometimes forex rates are better. Only problem is we do not know during withdrawal.
But when one withdraws via Maestro or Cirrus, IIRC the charges are not cheap. It's definitely not the usual RM1 like MEPS charges in M'sia.
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Boon,

In fact you can check the conversion rate. Just get the balance enquiry for the ATM machine and divide that with the amount in RM. Of coz, to do that, you need to know how much exactly u have in your bank account first. Then you can do the withdrawal after getting the conversion. Sometimes different ATM has got different rates. So check it out first.

AC
fazna08
post Jan 1 2009, 01:52 AM

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Hi
If I'm not mistaken, CIMB only charge RM10/transaction.
What is da number of CIMB Customer Service? Is it 1 300 880 900? I want to call from overseas. Do they have any other no.?
Currently I'm in UK. Will go back to Msia probably in 2010. I want to activate it!!! icon_question.gif
tqvm
Chester
post Jan 1 2009, 09:32 AM

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Actually you can change the overseas flag from the ATM itself already, new service smile.gif

Overseas trxn is either via Mastercard Cirrus/ Mastercard Maestro/ Visa Plus/ Visa Interlink. All is charged RM10/trxn.

Impossible you can find MEPS outside Malaysia. MEPS is local.
mopster
post Jan 1 2009, 02:28 PM

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yeah most banks charge RM 10 or 12 per transaction..
Furthermore I think you are still bound to the transaction limit of the bank. Lets say if you withdraw in Europe, you are only allowed to withdraw RM1000 worth of EUR/GBP and the bank charges RM10 per transaction. Thats like a 1% charges.
Therefore, I think it is more worth it if you have a bank with higher limit per transaction. If i'm not mistaken, some banks in M'sia allow RM1500 per transaction instead of just RM1000.

Al-Rajhi Bank charges RM4 only... but not sure if anyone tried using AL-Rajhi ATM Card oversea... tongue.gif

Oh and yeah, ATM's in different countries take different number of pins. Some 6, some 5 and some 4 digits. Please call your bank to find out what you should do if the ATM takes only 4/5 digits. Take note the exchange rates can be slightly different too.

This is what I understand from the MBB Customer Service. I hope I got it right.
Anymore tips to share? Please do and tyvm notworthy.gif
SUSOptiplex330
post Jan 1 2009, 04:02 PM

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QUOTE(WaCKy-Angel @ Dec 24 2007, 01:13 PM)
Seriously, i advise u not to do that..
Just take out cash and go money exchange b4 u leave...

I think u cant bring above RM5000 worth or something like that out of country but just declare it then u can...
No charges.
*
I have to totally disagree with you here.

To bring cash for overseas travel (eg. 10,000 USD), there are a few options:

1. Get USD notes from our local money changer. Don't know how much profit they made but would you want to carry all those USD10,000 in your pocket? You have to worry about thief etc.

2. Buy traveler check. You have to pay for charges also. And you can only use it at limited places like hotel/bank/money exchange etc. Any unused money has to bring back to your local bank to convert back to RM.

3. ATM card. There are ATM machines all over the place, even in supermarket. You plug in your card and you get USD anytime, anywhere and at any amount. Simple. Efficient. Safe. The charge ranges from RM5 to RM12 per transaction. So if you withdraw RM3000, it work out to be 0.04%. But ATM exchange rate is often cheaper than money changer and from traveler check.

On charges. If you use HSBC ATM card and use it in HSBC ATM machine overseas (they are the world's 2nd biggest bank), the transaction charges is nil for Premier customer and RM5 for others.

But please note, not ATM card can be used overseas. Only ATM card with the logo Cirrus (belong to MasterCard organization) or PLUS (belong to VISA organization) can be used. And if you have never used your ATM card in Malaysia before, you MUST activated it first before going overseas. This is because you can not activate it overseas.

Therefore I highly recommend people traveling oversea to use ATM card. You can use it anywhere in the world as long as there are ATM machine. And if you want to go to Peru, tell me, do you know of any local money changer having Peruvian currency note?
Chester
post Jan 1 2009, 04:04 PM

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Actually, whether its RM1 or RM10, the charge came from the switch ie MEPS or Cirrus/Maestro, not the bank.
SUSOptiplex330
post Jan 1 2009, 04:06 PM

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While overseas, you can use your Credit Card and ATM card to withdraw cash. Try not to use CC because there is a blanket cash advance fee of 1% whereas there are none for ATM card.


Added on January 1, 2009, 4:10 pm
QUOTE(Chester @ Jan 1 2009, 04:04 PM)
Actually, whether its RM1 or RM10, the charge came from the switch ie MEPS or Cirrus/Maestro, not the bank.
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I do no think so. Here are my reasoning.

1. If they are all from CIRRUS/PLUS etc, the charges should be the same. But AFAIK, different bank charge different amount. Some zero. Some RM5. Some RM10 and others RM12.

2. CIRRUS/PLUS makes their money from the foreign exchange conversion. If you withdraw Japanese Yen, C/P will convert Yen to USD and from USD to RM. They make their money there.

This post has been edited by Optiplex330: Jan 1 2009, 04:10 PM
Chester
post Jan 2 2009, 12:13 AM

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QUOTE(Optiplex330 @ Jan 1 2009, 04:06 PM)
While overseas, you can use your Credit Card and ATM card to withdraw cash. Try not to use CC because there is a blanket cash advance fee of 1% whereas there are none for ATM card.


Added on January 1, 2009, 4:10 pm

I do no think so. Here are my reasoning.

1. If they are all from CIRRUS/PLUS etc, the charges should be the same. But AFAIK, different bank charge different amount. Some zero. Some RM5. Some RM10 and others RM12.

2. CIRRUS/PLUS makes their money from the foreign exchange conversion. If you withdraw Japanese Yen, C/P will convert Yen to USD and from USD to RM. They make their money there.
*
I have to reconfirm on the charges. Thanks for your clarification. Now im in doubt laugh.gif
T_flash
post Feb 10 2009, 10:24 PM

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Can someone confirm CIMB's fee for oversea ATM????

The local limit per transaction is 1500rm, daily at the moment can be set in between 1k to 5k. How does it work?? if oversea ATM supports up to 5k rm worth of watever currency in whichever country, would it still be 1500rm per transaction and until daily limit is used up???

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