skynet sometimes hires normal ppl to do their delivery as they lack permanent delivery staff..their so called "outsourcing to meet with large demand of their service" is hiring rempits and college students to pick up goods from their branches and the pay is rm30-50 per batch of items (all items to taman xxx) thats why they cant find your house because the delivery guys are idiot students!! cant quote how i know this information but its true as sometimes my friend runs deliveries for extra pocket money..

make this issue public by contacting the local newspaper and provide your photostated receipts and tracking details..they need to be thought a lesson!