Hi Sellers,

I know most of you probably had bad experience dealing with posting & shipping. Im here to help. Let me introduce myself, my name is Shaun. I run a company by the name of Mail Boxes Etc (MBE) in Mid Valley, KL. We are the agents for DHL, UPS, CitiLink and PosLaju. The pricing that we provide are either exactly the same or lower than the pricing of these courier companies, as we are their distributing agent. Im sure most of you have problems like missing parcels, dont know how to track your parcels, damage or broken parcel during delivery, delivery delay, no contact person to follow up on your shipment, where to buy shipping boxes, bubble wrap etc. Give us a try! We are here to provide an alternative shipping solution for you. Our advantage is that theres no queue, our staffs are very knowledgeable and professional, we will advice you exactly how much is going to cost, the delivery time, and which courier works out the best(cheapest) for you. Our contact details are as follows:

Shaun Chang (Centre Manager)
Mail Boxes Etc
A-G-3A Ground Floor, North Point, Mid Valley City
No. 1 Medan Syed Putra Utara, 59200 KL
Tel: 03 2282 7622
Email: mbe_midvalley@mbe.com.my

Feel free to give us a call or email us if you need to ask anything ranging from courier, despatch to packaging supplies. We are only able to serve customers within Klang Valley but for those that are not located within Klang Valley, dont worry, just give us a call or email us, feel free to ask us anything related to courier, we will try our best to help but for those that we cant help, dont worry, we will direct you to the best alternative. We emphasise very much in customer service, dont be worried that when you call/email us, we will push you to buy something. I guarantee you, it wont happen. We will try our best to help you with whatever we can, but like i said, those that we cant help, we will refer you to the best sources available. We are here to provide the best service to sellers like you and hoping in return to generate some sales or at least create awareness for my business. Hopefully, we get to hear from you guys soon.

Thank you in advance & Happy Selling.

Regards,
Shaun.

Hi Kikokiko,

First of all, im not sure where have i condemned any courier companies in my previous msg, if i have, my apologies, my point was just that, having headache with shipping experience is not unusual in Malaysia, lost shipments happen to every shipping company. What we provide here is specialised shipping service, on top of delivering your goods, we do the follow ups for you if shipments gone wrong, get you the latest updates on your delivery and get your refund asap if applicable, etc etc. Pls dont misunderstood that we guarantee no damage/lost to your shipment, we can provide refund if its our fault or if you bought insurance then we will do the rest for you. What we do here is added service to save your time and to make your transaction as hassle free as possible.

We do provide Pick Up service within Klang Valley, but depends on the goods & locations though, call/email us to find out if you are interested. FYI, we are not located within the Mid Valley mall, but a few mins walk from the mall, some customers find it easier to park in our building for 5 or 10mins so that they can drop their parcel off and drive off without having to pay parking as well.

I hope the above clarifies your concern. If you are a seller, thank you very much for your feedback and feel free to contact us to find out if what I say is true. However, if you are an agent or anyone associated with any courier companies/agents, we should stop there.

Thank you.