SKYNET services really sucks. My gf just brought something from oversea and the sender using skynet to delivery. On Friday, Skynet delivery the parcel to her house but no people at home. They left the parcel inside the front gate because when my gf back home and saw the parcel is there but what shock us is no people sign on the consignment and they left the parcel there.

Below is the question I email them but still no receive any reply.
Question 1 - As a express delivery company, aren't they require receiver to sign on the consignment?
Question 2 - If raining on that day, who will going to responsible on the parcel?
Question 3 - If outsider saw the parcel and steal it, who will going to take the responsible and the value inside the parcel is not so cheap ?
Question 4 - As a express delivery company, if there is no one home, aren't there going to left a note to collect later or call the receiver?

I email my complain to them already but still no reply. Wondering how long to wait for their explanation.

Above is the SKYNET experience of my gf and me.