it would be better if you state which branch you've encounter with this problem

the one in Bandar Baru Salak Tinggi branch, it's fairly reliable.
late arrival 2-3 days is actually normal, but most of the times, the parcel always arrived on the next day (provided the sender sent in the morning)

try GDex then, they're as fast as Skynet, although the closet branch to my home is either Kajang or Serdang

so far Skynet is ok for me

remember there're other people that use their service too. for example if there're 50 parcels ready to be delivered, doesn't mean all 50 must be delivered by that day. in Sepang, i can see their branch here using only one lorry (i might be wrong though) to courier all the parcels around the covered district

alternatively, you can call their nearest branch to hold your parcel, so you can do pick-up, but this must be done early (before they've send their transport for courier job)

one thing for sure, do wrap your parcel with extra foams or papers, because they usually load the parcels into their lorry in a hurry

my guess is, most of the problems faced by consumers are branch-specific: some branches may be doing their job nicely, while some of them do the job like idiots

they once did sent mine around 7.15pm. try to imagine the anxiety i had