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> Skynet Courier service, Think twice before you use their service

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Snoe II
post Aug 15 2013, 02:46 PM

Socialife;Not
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Senior Member
1,395 posts

Joined: Feb 2012
From: Banting
I thinks its depends on the person and the branch itself.
I can say their service quite good (Banting's branch) even delayed for a day.
Just received my parcel a moments ago. rclxm9.gif

I was at my office actually.
My brother was at home but sleep and can't hear the guys knock the door.
So, the guys call me and ask if someone at home and I told him yes. I hang up the call and call my home but no one answer.
Then I called the guy back and told him my brother were sleeping.
Then, he said he can leave the parcel but he need my I/C number.
So I gave him my I/C number and he left my parcel at the bike.

He even confirming the address and location of my home.
The guys also quite polite with me.
Thumbs up for their service. thumbup.gif
smile.gif

This post has been edited by Snoe II: Aug 15 2013, 02:49 PM
Snoe II
post Aug 30 2013, 11:10 AM

Socialife;Not
******
Senior Member
1,395 posts

Joined: Feb 2012
From: Banting
QUOTE(solartwinklestar @ Aug 30 2013, 10:55 AM)
Hi guys,

I just came across this thread dated since 2008 till now and there has been soooooo many complains about skynet regarding their poor service.
Has anyone got any of the higher management's email address. They have very poor customer service.

Customer service can talk to u and sigh and draw breath like tired talking to u like that. If i am talking to this fella in real life and this is the way he talks, i am sure i will already punch the fellas face in!  vmad.gif

Anyone has managed to get positve results after a complain email/letter or wrote to the newspaper. I think its time we teach these irresponsible companies a lesson collectively meaning we complain together and threaten to stop using their service and influence others the same too to affect their business.
*
Hi there.

I think their poor service only on some area. Not all branch like that.
I can say that Skynet Banting really give a good service.

Receive my parcel yesterday without any delay.
But I feel sorry for those who receive a bad service. unsure.gif
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