Hi folks
Would like to ask what does it mean by shipment problem mentioned below?
There are hardly any details at all, and all calls to Skynet goes unanswered.
Thanks

Airway Bill No: 2xxxxxxxxx
Status: Arrived CR3
Delivery Date:
Signature:
Tracking Progress:
Wed, 30 Nov 2016
Arrived CR3 6:51 am Subang Jaya (CR3)
Departed to CR3 4:45 am MAIN HUB (HUB)
Tue, 29 Nov 2016
Departed to HUB 8:21 pm Klang (CR5)
Collection 6:25 pm Klang (CR5)

Shipment Problem 1
Date: 30 Nov 2016 3:28 pm
Problem Code: 023
Created By: CR3
Comments: INFO - REQUIRED