guys im expecting a delivery from skynet and this is the first time im using it.

Tracking Progress:
Date Time Location Activity
13 Nov 10 5:41 am SEPANG (SPG) Arrived SPG
12 Nov 10 8:11 pm JOHOR BAHRU (STS) Linehaul to HUB
12 Nov 10 8:09 pm JOHOR BAHRU (STS) Scheduled for Departure
12 Nov 10 8:09 pm JOHOR BAHRU (STS) Scheduled for Departure
12 Nov 10 6:32 pm JOHOR BAHRU (STS) Scheduled for Departure
12 Nov 10 5:31 pm JOHOR BAHRU (STS) Collection

Shipment Problem 1
Date: 13 Nov 10 12:18 pm
Problem Code: PC028
Created By: SPG
Comments: HELD IN BRANCH
Shipment delayed. Please contact your local courier office

what does the shipment problem means?