Huh... I send an item on 28/1 and until today they didn't deliver due to various bullshit reasons: driver can't find address (it's a big building, not a shop house), driver forgot to pick up a few parcels next to the door, not enough drivers and the most idiotic excuse is your client office can't accept large parcel (bigger parcels was sent using other courier services and this one is just the size of a big dictionary!). Going to file complaint to SKMM now.