walao nobody picking out the phone!! I keep calling keep getting call drop! I can't check the status for the package!! Can't be send out from JB since morning 10am still havent reach KL Subang branch!! This is ridiculous!

Date Time Location Activity
14 Oct 11 9:50 am (CR3) Out for Delivery
14 Oct 11 4:41 am (CR3) Arrived CR3
14 Oct 11 4:15 am (HUB) Linehaul to CR3
14 Oct 11 3:51 am (HUB) Scheduled for Departure
14 Oct 11 1:17 am (HUB) Arrived HUB
13 Oct 11 8:22 pm JOHOR BAHRU (STS) Linehaul to HUB
13 Oct 11 7:52 pm JOHOR BAHRU (STS) Scheduled for Departure
13 Oct 11 7:52 pm JOHOR BAHRU (STS) Scheduled for Departure
13 Oct 11 7:03 pm JOHOR BAHRU (STS) Scheduled for Departure
13 Oct 11 6:24 pm JOHOR BAHRU (STS) Collection

You try calling this number cincai press 1 ext and see.. straight someone over there will put down or busy tone. Is this how they treat their customers???

Skynet Worldwide (M) Sdn Bhd (34594-V)
No.4 Jalan SS13/5,
47500 Subang Jaya,
Selangor Darul Ehsan,
Malaysia.
Customer Service Tel: 03- 56239090 <==== might as well don't put this number if you are not picking up at all!!

This post has been edited by Davidtcf: Oct 14 2011, 04:33 PM

no need call coz all now one number nia (their one number is used for all branches)... I really really hope is their phone issue. Will try again tomorrow. If call tmmrw oso same result then u know wat sort of service they providing liao. Time to switch to Pos Laju. I find them much more efficient and cheap also.

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Added on October 14, 2011, 9:45 pmdrove all the way to Subang Skynet center and ask (somewhere behind A&W turn one of the junctions it's in the middle)

Finally got some answers as to where it is -__-

Could be still stucked at one of the centers at Sentosa. Coz they will drive around delivering stuffs and if can't make it at subang they will stop at the other center (at Sentosa) for the day.

What's so hard for the phone operators to tell me that? I really despise services that can't even get their call center to support properly!! (i'm working as a technical helpdesk analyst which explains my xtra rage when I go through such a shitty service. )

This post has been edited by Davidtcf: Oct 14 2011, 09:46 PM

pity u guys... mine self collect oso so pening adi.... lucky got item today at the service center:

Airway Bill No: 201598594956 SKYNET SENTOSA
Status: Delivered
Delivery Date: 15 Oct 11 9:53 am
Signature: NAME:xxxxx I/D:xxxxx
Tracking Progress:
Date Time Location Activity
15 Oct 11 9:53 am (CR3) Delivered
14 Oct 11 9:50 am (CR3) Out for Delivery
14 Oct 11 4:41 am (CR3) Arrived CR3
14 Oct 11 4:15 am (HUB) Linehaul to CR3
14 Oct 11 3:51 am (HUB) Scheduled for Departure
14 Oct 11 1:17 am (HUB) Arrived HUB
13 Oct 11 8:22 pm JOHOR BAHRU (STS) Linehaul to HUB
13 Oct 11 7:52 pm JOHOR BAHRU (STS) Scheduled for Departure
13 Oct 11 7:52 pm JOHOR BAHRU (STS) Scheduled for Departure
13 Oct 11 7:03 pm JOHOR BAHRU (STS) Scheduled for Departure
13 Oct 11 6:24 pm JOHOR BAHRU (STS) Collection

i think skynet can only be relied on if you collect the item yourself... i heard so many stories about them farking up delivery to home, don't think i'll ever use their service to do so ever again. Heck whatever it is will stay far from using them. -___-

going to any Skynet branch would be better coz their phone service is broken -__-

u have no idea which branch is it going to? Maybe u can post the logs here, it shud be written there when you check the PO at the Skynet site.

use Pos Laju la.. lets have mass boycott against using Skynet. Use the power of "word of mouth". Keep telling your friends your exp and that Skynet is the worst.. Then urself switch to PosLaju also la...

Pos Laju u call them also v professional service, then they leave a stub asking u to go where to collect + tracking number if u not at home. You go there collect the item sure there adi one.. no need hide and seek and all that bullshit. Price also similar to Skynet.

More comparisons: http://www.beading.com.my/blog/skynet-vs-p...vice-is-better/ (some is outdated... if u try call their hotline no one will pickup! tht's the latest experience i went through)

If got anyone of your relatives works for press, ask them publish Skynet true stories also la on the newspaper.... that's the ultimate way of taking revenge. They sure super malu and forced to improve. Else they shall be forced to close by the Government or go bankrupt.. whatever it is i wish it does happen.. fast.

This post has been edited by Davidtcf: Dec 27 2011, 02:00 PM

dont use skynet.. online sellers use it coz it's cheap. Request for Poslaju. I'm doing this since the last one failed horribly (made me worry alot as the person came and deliver but didn't leave a note --> i called helpdesk their phone no one picks up (confirm after like 100 tries) --> went to Skynet sunway (near Mc D plant) only to get unsatisfactory cold shoulder (need to write down my parcel number on a piece of paper ask me come tomorrow) --> finally only received my parcel (was so worry i went there early morning) ..

so pls dont use Skynet... together we mogok boycott it till it bankrupt! use your consumer power to destroy them!! show no mercy since they didnt show mercy to us when we worry bout our parcels!!

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Added on January 18, 2012, 1:41 amfcking unprofessional reply.. use office phone and call la.. shows how bad their management is.. u wanna trust your expensive parcel with them summore? Just coz it's cheaper by a few damn ringgits?

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Added on January 18, 2012, 6:11 pmjust ordered skyrim via pbbseller and received it in one piece at office... yest evening 6.30pm sent today 5pm received.. awesome service

kudos to poslaju

This post has been edited by Davidtcf: Jan 18 2012, 06:11 PM

use poslaju bro.. it's the best. dont risk it with Skyshitnet...

somemore it's a big parcel, later they simply campak rosak then u know... poslaju confirm reach destination same day they will deliver... (usually send today tomorrow reach)...

Poslaju is just slightly abit more expensive than Skynet.. but at least ur heart at peace. (using DHL, Fedex all is way more expensive)

if he'd not given me a choice to choose a courier I wouldnt had purchase it at all... pity u bro, hope u'll manage to get the parcel somehow. (dont think skynet would do anything if they are to lose it)

i just could no longer trust Skynet just by using it once (delivering a small package). Just imagine, just use once also trust can completely gone.... so if like your case big parcel, I will DEFINITELY not trust them.. uh-huh.. no way man. (small things they already can't handle.. bigger things sure gg la.. can /facepalm and sigh already)

This post has been edited by Davidtcf: Jan 29 2012, 01:27 AM

hope they chap lap one day... can't wait to witness it

hope someone from the Media (thestar, NST, Sin Chew, Nanyang etc) will post Skynet's lousy service in their article.. make them wake up/chap lap (dont care).

As long the public knows about it... we need to keep Malaysians informed of their poor service! also to let Skynet's management buck up or face humiliation!!

This post has been edited by Davidtcf: May 20 2012, 01:47 PM

I wish for it to happen too... publish in all newspapers BIG BIG show "SKYNET FORCED TO SHUTDOWN"

The day every ex-skynet users will rejoice