I think Loufong made a big mistake by not confirming or re-negotiating (in writing) on the personal warranty. The original WTS thread clearly states no warranty. He could have backed out of this deal easily due to this reason alone, it would have been the most prudent thing to do. Why he did not, is anyone's guess. Lecturing on good selling ethics doesn't change anything.

Now, after saying that, Zulizo clearly mis-state the age of the product as 1 year+ in the original WTS thread. To me, this constitutes selling a product under false pretense - whether intentional or not. The age of a 2nd hand item is important and I'm rather suprised he didn't do a closer check. If he is an honorable and responsible seller, he needs to refund the full amount and take back the LCD. Old things break easier, it might have worked when you pack it, but transport and re-setup at another place might have broken it. Shit happens.

based back on your solutions given; obviously, it's not your LCD, refer to your solution 2. based on the pictures you posted on your threat, obviously it is a company LCD, and no way big corporation such as Research Instrument will allow personal gadget especially those huge one such as LCD to be carry in and out without a procedure.

If you think you are not conning me, then fine, let someone else decide it, if a person is truely innocent, no matter how, the truth will reveal. you have nothing to be afraid if you are not lying. not to forget you don't even know when you purchase your LCD.....a smart person can tell if a person is lying, to all the respect to your boss - Mr.Thong Meng Chil, he has struggle enough in life to make him self who is his today and i believe in his own wisdom in making judgement.

i do not wish to come to this stage, but it's my responsibility as a trader as well to warn others. i will take back my words you as a liar, i will take back my doubts on you, if you solve this problem as a trader, a seller, and as well a buyer too. sold a broken product, refund. i practice it too. Ask vikingw2k if he still remember me, i sold him a working ddram, he claimed not working, i took back immediately and refund on spot with no question asked, not to forget the cd-rw notebook i drive i sold him too! and the notebook keyboards i fix for e-trade which claimed to be not working, i refunded immediately eventhough they wanna pay me for my time! i will bring them all in to testify for my trading style if i have too!
that's business!

if truely wanna solve this problem, do it like a seller and a buyer. product not working, refund. we can solve this in more private manner, if you truely wanna refund me fully, pm me for my maybank account. we will walk to samsung lowyat, you have my guranty with life evidence, the monitor don't even need to be dismantle to make diagnosis, samsung policy is do not dismantle product that the warranty had expired prior with customer intention to fix it by forking out a price!

i accept my mistake of not checking throughly the age of the item...i just remember that i used it in early 2006..that's why i said 1 year++..didn't notice the sticker or what on that monitor..maybe i have been cheated earlier from dealer since i'm noob on pc stuff...who knows..n loufong, i'm still waiting for ur answer...u said wanna solve immediate..why u just keep quite?

sorry my boy is crying...gimme few minutes

Saying sorry doesn't really change anything. If the original Samsung LCD was really 1 year+, it ought to be covered under the standard 3 years warranty. For something bought in 2004, it's really 3 years, depending on which month. Again, blaming being cheated by a dealer where you purchased the LCD is just pointing to a scapegoat.

If the sale advert says 1 year++, then it was your initial responsibility to ensure that this is true before selling the item. Passing the buck to the customer, imho, is irresponsible.
If you're not a con-man but an honest seller, the RM300 amount is small change when compared to having your reputation disputed or blacklisted.

i already admit my fault..not making a skipgoat reason la my fren..i'm just assuming only..as i said i'm noob in pc stuff...this is my first time i'm selling pc item..damn, luck dun be at my side..
loufong, i'm waiting for ur answer..xkan bos u nangis pasal rm50?

i expect full amount with no more terms and conditions and negotiation, i will pull back my statements againts you, i will ask my employer to forget it.

based on your samsung LCD, if you know the terms and conditions of fixing a broken un-warranted product in samsung, you will know your lcd is still in good original shape.

i will expect full amount in my bank account, after i came back from the shop, i need to shop for a lcd. i will personally hand you the lcd when you free to pick it up. end say, enuff. if you keen i will be in my office tomorrow, KL, you are welcome to check personally to ensure it was never dismantled as you claimed.

My maybank account : 162151649628

This post has been edited by loufong: Dec 14 2007, 09:01 PM

yepp i agree with u, but since seller also supplying false statement about LCD, its up to them how to settle

gud luck both of u

since loufong didn't agree with my solution n dun wanna give n take, i think i would rather ask other forumer opinion about these..

i have gave him 3 option, none of that he accept..

1. i'll refund him rm150, n he keep the lcd..i lost 50% already- he reject

2. i'll refund him rm200, n i'll take back the lcd without any doubt..if rosak, i lost too much already

3. i'll refund him rm250, n i'll take back the lcd..check it first wheter true or not what he said, for 1 day(for testing purpose)..if true, i will bank in the rm250..he just only lost rm50..n i'm totally lost the lcd that working fine b4..if not true, i'll return back the lcd to him...

i think the 3rd option is already buyer 90% winning situation...but he still dun wanna accept n dun wanna lost for any single cent..and i'm a big loser here...
if buy at shop for used item u never get ur money back bro..they will ask for repair only..n dun bullshiting me that they will replace one to one for used item...

if uloufung still dun trust me, hand over the lcd at my house..so u know that i won't run away with ur 'big' money..

so up to u guys..i need ur opinion to solve this matter..

im not at this loufong side, but as my experience lastime, at the day 7(almost 1 week) after buying new board from shop & it suddenly faulty, guess what? i bring back the board & i didnt get back my money but the shop give me new set as replacement

that's u buy new one bro..not 2nd hand..i said 2ndhand item..for new one of course u will got warranty or one 2 one xchange within 1 week..but not for used item..

sorry, my bad.. didnt realize u mention bout 2nd hand item

hi, sorry for taking up your time, just came back, ok, believe it or not, in low yat plaza, there are one 2 one exchange for used PCs and LCDs, that's only valid for a week. anyway, when i was a bit younger, i work a year in lowyat, for PC zone...i know everything in and out about warranty.

lets not divert this issue. My idea is very simple, your sales is very doubtfull. i am sorry to my self for letting my heart do the thinking in this transaction.

pay up to my account, you will get your LCD, again as i stated, the LCD is in prefect original conditions as you sold me. the originality remains. now you know how it feels like when someone agreements was break? and now you asking for a day to test? you have the nerve to break our 1 day test, and yet still know your rights for a day test.....fantastic....

i have solve my tomorrow problem, that 300 bucks...all up to you, a little friendly reminder to you, here in low yat.net, a good place to relax, chats, and trade. the only bad thing in lowyat.net is....too hard to con or to manipulate as most buyer and seller have high discipline in trading. whatever your *agenda is, please remember, before doing anything, think of your family, kids, career first. i am a father my self, knowing what can be lead to my career failure is a big problem......thats what i think first before committing my self into a silly act when trading, sometime greeds overcome me, and this little family of mine always had me reminded 'DON'T'. just a friendly advise...

so now you tell me, in a very honest way, as a smart trader, as a smart seller, as a knowledgable buyer, what will you do, lets not make this threat into thousand page....tell me can it work or not? let me close this issue immedately cause it is time consuming.

Not to side anyone, but Zulizo, since when he requested for 1day to test the LCD and you angguk, be it because you're in a rush or what, but that means you already agreed to Loufong's terms of 1 day personal warranty.

2ndly, you gave misleading info which states that the monitor is only 1 year ++ old.

My opinion, take back the LCD, and refund Loufong full.
I do not want to make any speculations of who is cheating or who is trying to con, but i suppose most forumers who are following this thread would have felt something fishy here.

From the statement above, you admitted that you are giving him 1 day personal warranty. 1 day personal warranty means, in between one day time, if anything goes wrong to the item you sold, the buyer has the right to demand FULL refund.

I guess that simplifies everything.
Once you given 1 day warranty, anything goes wrong, you either try to fix / repair, if all else fail, full refund.

Frankly speaking, I just sold a faulty mobo to a forummer named gtoforce's friend couple of days ago, he took back, he can't on his pc and he told me within the personal warranty period. I just demand him to pass me back the mobo, and full refund the money to him, no question asked.

Just take my case as example, the mobo I sold to this poor guy is faulty, I can't be refunding him 90%? or 50%? when it's still under personal warranty can I?

If a buyer have to bear some loss even if it's still under personal warranty period, then no point giving personal warranty right?

p/s: About the age of the item, personally, if the buyer is a real fussy one, he could have accuse you of cheating him the age of the item claiming that the item you've sold to him is not as what you said and buyer has the right to claim full refund if item is not like what's stated by the seller.

This post has been edited by vikingw2k: Dec 14 2007, 10:12 PM

if i'm going to con, i'm not been here to defend my self la..already give him choice..i'm tired already of layan this type of buyer..dun wanna be patience at all..and now loufong..come down to my place and handover my lcd back..i will give back full amount ur money

dun pretending so kind blabalbal..i'm sick of it..if want ur money back, handover the lcd tonight..b4 ur 1 day warranty that u forced me to give xpired!!!!

dun ask me to go anywhere else..only at my place as i sms u..

WOW what a long thread....
Ok ill just have a few words and begone...

1. Zulizo, keeping promises is important, no matter how unwilling to make promises but u must keep it after u made a promise...So since u give 1 day warranty, uphold it.

2. Zulizo, since u said u are so confident that the monitor works flawlessly, why dont u give warranty? what are u so afraid?

3. loufung, where did u found alot ppl complaint about the same model? can share with me?

4. loufung, have u tried to use 800x600 to bootup ur pc?

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Added on December 14, 2007, 10:15 pm
OMG changed to MODERATOR already?
When did it happened?

This post has been edited by WaCKy-Angel: Dec 14 2007, 10:15 PM

very sorry bro, i just moved into balakong not long ago, i seriously know nuts about how to go to kajang and further more i am alone now with my boy, i can't leave him alone at home as he is just 2 months old.

if you sincere, bank-in, isn't online more secure and easier? tonight when my wife came back from her company dinner, i will find my way to kajang, my wife will draw me a map to kajang tesco...i think its fair...if this can be execute, i won't make any reports. but i will report back here if i make it here back unharm since we both are stangers and walking down to stranger area is not really smart.

as i said, the 1 day warranty is forced by him for me to give..last night he said not working when he test at his home..i said ok..wait until this morning to settle..but this morning he said the lcd is working fine when he tried at his ofis and he can use..he admit that his home pc got problem..but i dun know why around afternoon he said the lcd is not working again..

so how i'm going to trust him? macam biskut plak..sekejap ok sekejap x ok...and other things that he already sent the lcd for 'diagnosis' or repair or any word that can describe it to third party..how i'm going to responsible when third party already involve in 'diagnosis' the lcd...and who knows what the technician have done to the lcd..he should not do anything if want full refund..just hand back the lcd to me..

this is why i come out with the 3 solution there..but i'm still a big loser here...

yes i had tried numerous way with my IT officer. we even invite samsung technician to see the problem and they can confirm its board problem which occur before with the model i purchased from zulizo. the problem link is in my first post. 2 links, 1 local link and 1 foreign link