i did a purchase in TaoBao last week, the transaction took about about 1-2days to reflect , but the status is pending
after 3-4days, it wil become "settled" , the category is food and beverage ??



This post has been edited by willonsk: Jun 22 2018, 11:01 AM

thanks! great info.. now i can proceed to apply for citibank card for rm300 cb

just make sure you got enough balance before using your card, top up is pretty fast and available just after you key in the OTP.
remember they don't like people owe them money as they are not credit card.

I failed to topup bigpay, anyone facing the same issue?

if u using credit card to topup, pls also call and check with your card issuer see if it was charged (if you had input OTP and end up with failed top up)

Looks like back to normal now.

Interesting experience when using BigPay is some merchant used the words "cute card", "interesting look card" to describe it
Prolly due to the light colour design as most cards are dark in colour

Cute and appealing to females especially, since it's "Tiffany" blue

-removed-

I get the message from BigPay after I check with BigPay.. my past experience is the transaction is shown up immediately after I swipe at taobao, status will be pending and took 3-5 days to update as settled. Only this 20 jun txn didn’t appear immediately.. but, today after I check with the CS, he reply me with the msg above, my txn came in this afternoon.

This post has been edited by mamamia: Jun 22 2018, 10:36 PM

I'd prefer if this statement is stated as a quote with link to a verifiable official announcement.

Currently it is written as if an official representative of BigPay wrote it and post it here which it is not. Lots of folks here reads this thread now and official statement such as these need to be posted responsibly and with accountability. Unless of course mamamia is willing to take accountability and consequences for any inaccuracies related to this post.

I'll caution @mamamia this time, next time such posts from anyone else lacking 'a verifiable reliable source' will be removed without any prejudice. I will update the main page on this subject as well.

This post has been edited by hye: Jun 22 2018, 10:56 PM

I afraid there will be no one to post such statement anymore in the future.

It is a FB messenger message when I lodge my issue to them on my missing transaction.. anyway, I’ve no issue if the post is remove as I’m just sharing what I get..

Fully agreed. You have stated you got message from bigpay...

I don't think everyone statement posted should be linked to source since it is important issue or announcement.

For instance, Maxiss is bankrupt and such statement needs to be included for source ... Otherwise, it is considered as unreliable statement.

This post has been edited by jack2: Jun 22 2018, 08:08 PM

My spouse received bigpay card applied on 12Jun today, but failed to activate since 3pm, called CS (available on Mon-Fri 8am-6pm ONLY) was told system was down and to try again few hours later. Seems to have lots of hiccup lately, reminds me of early days of Airasia.

Not only activation issue, delivery also many hiccups.. my friend applied early June, app showed delivered since 13 June, till now no news, call to BigPay, BigPay asked him whether want to wait or recard.. wait so long d.. they should have include the tracking no in their app for ppl to track..
My bro top up b4 raya, until today app still showing printing card.. when there is long holiday, it become worst..

your bro location?
I applied few days before Raya and got my card this week @ Puchong.

Not within Klang Valley, he top up on 12 Jun. but, the problem is haven’t in delivery, still show printing card

i downloaded & applied on 17/06, today 22/06 received the card. But unable to activate, stated my cvv number is incorrect.

for my case, the status is never updated.
It was still showing printing card when I got the card in hands already earlier this week.

Email them your customer ID (below card number) and card number, they will sort it out for you.

This post has been edited by lamode: Jun 22 2018, 09:17 PM

They just starting out and yet CS operate like AAsia, hotline op time is Mon-Fri 8am-6pm.
No help over the weekend?