you will have to select the iframe for login.bigprepaid.com
then only u execute the commands

Call the hotline 1 300 30 8888 and they will send you PIN via email

when you reload it?
CB will be credited in next month.

Yes, RM6 is charged per withdrawal trx

they just merge 2 cards into 1 only

aiya .... i came too late... i just saw genx post and previous post all hype about prepaid card can be topped up. mana tau when i tried to apply its no longer available
Sadnya!

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Went to pump petrol last week and don't know why there was a refund yesterday! Immediately I finished up the balance in my card. 100% cashback  

Tony just informed me, I can convert the Big Points into a virtual cash called BigCoin very soon!

top up ewallet = every RM50 1 point
spend = every RM20 1 point

Last time i had the same situation using Big Prepaid MC, but when they asked which bank is this, i just said CIMB since its also red in color hahaha.

Hey guys, Jonathan from BigPay here. I just created my lowyat account last week and I’m finally taking the time to introduce myself. I’ve been reading this thread on & off for a while and I’m definitely impressed by the overall level of engagement.

We actually discovered some issues through some of your messages and we’ve addressed some / are addressing others. We do have to prioritise though, but we really appreciate when issues are being discovered and feedback is given. We do read!

The reason why we’ve decided to be active on this forum is... because we actually want to build something that enhances the way you use and manage your money. This starts with listening to your feedback and incorporating what we can quickly. Your feedback is heard and drives the direction we take BigPay beyond just an e-wallet or bank. We’re far from being perfect and we’re still figuring out some things as we go, but the goal is definitely to get better and we need to have conversations with our users in order to get there.

That being said, I’d like to stay away as much as possible from personal customer support in here if possible :smile: But I’m happy to point you guys in the right direction.

If you have anything you think we should be better at... Please share!

Did you top up on June 23rd? And the balance still isn't reflected in the app? If so, drop me a DM with your full name and phone number and I'll check. Otherwise, our social media manager is seated not too far away from me - so if you send a message on Facebook, I'll ask her to get on it

Got the team to check and money should be in your account soon.
I managed all our social media alone for a while. That was 'fun'. Maybe some of my colleagues will jump in from time to time. But clearly, I won't be able to monitor what's going here 24/7 - so bear with me haha.

BigPay should allow amex topup. No amex topup not not nice.