Jun 12 2018, 11:15 PM
QUOTE(TaiSong @ Jun 9 2018, 12:14 PM)
There is no specific lines in their TNC stated the withdraw limit. I did paid for the withdrawal service fee which is RM6. I'm just using the facility provided by BigPay.
I don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.
I use my CC to reload BigPay.
My credit card statement can proof that.
I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .
Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.
Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.
Yet they proceed the suspension without any detail given.
Luckily my suspended money in BigPay is not alot else I will escalate to BNM.
I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.
money will refund via cheque and unker have his card ban few months again. u are following him, But u break record with 60KI don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.
I use my CC to reload BigPay.
My credit card statement can proof that.
I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .
Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.
Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.
Yet they proceed the suspension without any detail given.
Luckily my suspended money in BigPay is not alot else I will escalate to BNM.
I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.
QUOTE(sohlican @ Jun 9 2018, 12:19 PM)
Make a police report if I were you, you have co-operate and provided details of the transaction proving this isn't money laundering and still yet proceed in suspension. I just feel they are not sincere in providing such facilities.
U can make report with what reason? they have right to suspend your card and refund the money back to u .should it report to BNM instead of police for any card issue?
QUOTE(ClarenceT @ Jun 11 2018, 11:35 AM)
BigPay uses Mastercard network, not MEPS ATM network (RM1), not sure about the cost to BigPay for each cash withdrawal.
Also BigPay's cost for each Top Up is 1.1% (max), so if they charge >1.1% (higher than RM6) for each cash withdrawal then BigPay may only break-even.
So not too soon BigPay will begin charging Top Up by using Credit Card, once they merge Big and BigPay.
AgreedAlso BigPay's cost for each Top Up is 1.1% (max), so if they charge >1.1% (higher than RM6) for each cash withdrawal then BigPay may only break-even.
So not too soon BigPay will begin charging Top Up by using Credit Card, once they merge Big and BigPay.
QUOTE(celaw @ Jun 11 2018, 12:13 PM)
Assume the withdrawal cost to BigPay is RM1 and they earn RM5. Lowest amount of ATM withdrawal is RM1,500 (Non-Cash Deposit machine). So RM5/RM1,500 = 0.33%. Erm.. they still far from breakeven.. How long they can sustain on this? Haha..
If let say they charge not more than 2% fees on Credit Card top up, many people still will use it I think..
I do not think big pay pay for withdrawal cost as low as RM1If let say they charge not more than 2% fees on Credit Card top up, many people still will use it I think..
QUOTE(jkngo2003 @ Jun 11 2018, 05:12 PM)
Use the recycle ATM machine. One times can withdraw rm3800 at once. Every month I withdraw rm3800 only
U may be following TaiSong and unker and got the card suspended
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