Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint
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 Jun 6 2018, 02:44 PM
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Senior Member
935 posts Joined: Jun 2008 
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so far i see in this thread, AIA bill can be paid via AIA online portal.
anyone try to pay AIA bill at counter with bigpay card before? (coz i am planning to pay for others, so can't login to AIA online) |
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Jun 6 2018, 02:52 PM
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All Stars
65,273 posts Joined: Jan 2003
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QUOTE(hebe87 @ Jun 6 2018, 02:44 PM) so far i see in this thread, AIA bill can be paid via AIA online portal. just give it a try over-the-counter.anyone try to pay AIA bill at counter with bigpay card before? (coz i am planning to pay for others, so can't login to AIA online)  bigpay, generally acceptable. on rare occasion it doesnt. most of us keep trying at many places. myself have tried with at dental clinic, was a relief when it went thru for bigpay  my condo mgmt office also accepted bigpay. last month's GE auto-debit also works. all these odd-payments accepts bigpay, so it has been fun using bigpay. |
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Jun 6 2018, 02:57 PM
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Senior Member
1,361 posts Joined: May 2006 
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QUOTE(cybpsych @ Jun 6 2018, 02:52 PM) just give it a try over-the-counter. I was sweating when paying for my air flights ticket in emirates..bigpay, generally acceptable. on rare occasion it doesnt. most of us keep trying at many places. myself have tried with at dental clinic, was a relief when it went thru for bigpay my condo mgmt office also accepted bigpay. last month's GE auto-debit also works. all these odd-payments accepts bigpay, so it has been fun using bigpay.Poof .. booking successful and there goes all my quota for PB VS, Quantum and SCB Gold |
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Jun 6 2018, 02:59 PM
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Senior Member
935 posts Joined: Jun 2008
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QUOTE(cybpsych @ Jun 6 2018, 02:52 PM) just give it a try over-the-counter. ya will do.. but the AIA insurance bill is RM9900. if the terminal cannot process prepaid card then its difficult for me to do with the RM9900 in bigpay card, hahabigpay, generally acceptable. on rare occasion it doesnt. most of us keep trying at many places. myself have tried with at dental clinic, was a relief when it went thru for bigpay my condo mgmt office also accepted bigpay. last month's GE auto-debit also works. all these odd-payments accepts bigpay, so it has been fun using bigpay.anyway, will look for other smal amount AIA bill and try thx |
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Jun 6 2018, 03:03 PM
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Senior Member
4,232 posts Joined: Apr 2011
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QUOTE(hebe87 @ Jun 6 2018, 02:44 PM) so far i see in this thread, AIA bill can be paid via AIA online portal. get your friend to login, then use your card in front of you, can?anyone try to pay AIA bill at counter with bigpay card before? (coz i am planning to pay for others, so can't login to AIA online) |
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Jun 6 2018, 03:40 PM
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Senior Member
1,263 posts Joined: Sep 2009
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QUOTE(hebe87 @ Jun 6 2018, 03:59 PM) ya will do.. but the AIA insurance bill is RM9900. if the terminal cannot process prepaid card then its difficult for me to do with the RM9900 in bigpay card, haha Don't think is an issue as I autodebit BigPay with Great Eastern, Manulife & AIA. So far so good. anyway, will look for other smal amount AIA bill and try thx  |
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Jun 6 2018, 03:58 PM
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Junior Member
175 posts Joined: Mar 2015
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QUOTE(ziniowong @ Jun 5 2018, 08:26 PM) Anyone have problem topping up but bigpay charges the cc anyway? Bigpay and bank main taichi, both sides refused to take action QUOTE(snow @ Jun 6 2018, 10:18 AM) My top up via cc yesterday failed as well and cc is charged ... I had this problem few days ago, just sent message to Cust Support in app, and after 1 day the transaction was adjusted and amount reflected in wallet. |
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Jun 6 2018, 04:09 PM
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All Stars
24,333 posts Joined: Feb 2011
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QUOTE(sense_less143 @ Jun 6 2018, 01:06 PM) You can't. It's their internal system Then the part about getting good exchange rate is based on the fact we manually type in the card details? |
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Jun 6 2018, 04:17 PM
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(lwc629 @ Jun 6 2018, 03:58 PM) I had this problem few days ago, just sent message to Cust Support in app, and after 1 day the transaction was adjusted and amount reflected in wallet. didnt know that we could message them in app.....haha...thanks |
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Jun 6 2018, 04:25 PM
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Senior Member
2,012 posts Joined: Dec 2007 From: Fairytale
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This Maintenance Notice for the old BigPrepaid website not for the latest BigPay. |
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Jun 6 2018, 05:15 PM
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Senior Member
6,420 posts Joined: Jun 2005
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QUOTE(lwc629 @ Jun 6 2018, 03:58 PM) I had this problem few days ago, just sent message to Cust Support in app, and after 1 day the transaction was adjusted and amount reflected in wallet. QUOTE(ziniowong @ Jun 6 2018, 04:17 PM) didnt know that we could message them in app.....haha...thanks I think call is faster.. coz I tried to message with them using the in app function, no response 1 even after so many days |
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Jun 6 2018, 05:16 PM
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(mamamia @ Jun 6 2018, 05:15 PM) I think call is faster.. coz I tried to message with them using the in app function, no response 1 even after so many days call cant solve problem...they will ask u to email instead |
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Jun 6 2018, 05:35 PM
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Senior Member
6,420 posts Joined: Jun 2005
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QUOTE(ziniowong @ Jun 6 2018, 05:16 PM) call cant solve problem...they will ask u to email instead But my friend case on activation and referral rewards is settled with call.. no email also..I email them about the oversea spending point issue, no reply at all.. no acknowledgement also.. |
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Jun 7 2018, 09:09 AM
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Junior Member
201 posts Joined: Jul 2017
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does anyone else is facing this?
"failed to obtain BigPAy card info. Please try later" Attached image(s)  |
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Jun 7 2018, 09:18 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(xxnazxx @ Jun 7 2018, 09:09 AM) does anyone else is facing this? SAME TO ME .......STILL CANNOT RETRIEVE MY CARD BALANCE INFO."failed to obtain BigPAy card info. Please try later" |
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Jun 7 2018, 09:19 AM
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Junior Member
201 posts Joined: Jul 2017
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QUOTE(psiloveu @ Jun 7 2018, 09:18 AM) SAME TO ME .......STILL CANNOT RETRIEVE MY CARD BALANCE INFO. since when?, last night i reloaded and made some spending in AEON without any problems. |
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Jun 7 2018, 09:23 AM
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Junior Member
50 posts Joined: Oct 2011
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QUOTE(psiloveu @ Jun 7 2018, 09:18 AM) SAME TO ME .......STILL CANNOT RETRIEVE MY CARD BALANCE INFO. Me too, can't even reload |
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Jun 7 2018, 09:23 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(xxnazxx @ Jun 7 2018, 09:19 AM) since when?, last night i reloaded and made some spending in AEON without any problems. I M NOT SURE, MY LAST USAGE WAS YESTERDAY NOON TIME. AFTER THAT I DIN OPEN APP TO CHECK AS I DIN USE UNTIL JUST NOW. |
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Jun 7 2018, 09:24 AM
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Senior Member
795 posts Joined: Apr 2009
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QUOTE(jingxianho @ Jun 7 2018, 09:23 AM) Me too, can't even reload MY APP SHOWN SOME PROBLEM AT SERVER SIDE, DIFFERENT MESSAGE.  |
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Jun 7 2018, 09:31 AM
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Senior Member
935 posts Joined: Jun 2008
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QUOTE(psiloveu @ Jun 7 2018, 09:24 AM) MY APP SHOWN SOME PROBLEM AT SERVER SIDE, DIFFERENT MESSAGE. Same here.But i can see my card balance. Cant see the transaction history Time for them to upgrade their server as more and more ppl start using big pay card d |
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