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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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hebe87
post Jun 4 2018, 10:32 AM

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Promo 20% off Airasia ticket for bigpay card holder

https://www.facebook.com/AirAsia/posts/10156400046522387
laymank
post Jun 4 2018, 10:39 AM

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QUOTE(loong88 @ Jun 4 2018, 10:02 AM)
For online payment... If asking the card issued by which bank, which bank should choose?
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If there is 'OTHERS', choose others.

If it is a open text box, just enter 'BIGPAY'.
hakkai0810
post Jun 4 2018, 11:02 AM

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QUOTE(rainbird @ Jun 4 2018, 08:41 AM)
Not sure if this have been asked before?

1. Does BigPay have a paywave function in the physical card?,

2. What is the max amount of money which BigPay can hold?

3. Can i change the mobile number which I used to register for my BigPay account? That means update my mobile number in the app.

Thanks.
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For point 3, reply from their FB CS.

"Hey there! If you're still connected in the app, just go to Settings and click on your profile picture. You will be able to edit your phone number there. If you're not connecter to the app anymore, please get in touch with our support team, so they can verify your identity and proceed to the change, by calling our customer care team at 1300 13 3388 (local) / +603 7662 9200 (overseas)"
TSfairylord
post Jun 4 2018, 11:36 AM

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QUOTE(hakkai0810 @ Jun 4 2018, 11:02 AM)
For point 3, reply from their FB CS.

"Hey there! If you're still connected in the app, just go to Settings and click on your profile picture. You will be able to edit your phone number there. If you're not connecter to the app anymore, please get in touch with our support team, so they can verify your identity and proceed to the change, by calling our customer care team at 1300 13 3388 (local) / +603 7662 9200 (overseas)"
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My bad, did not notice there is setting on profile by clicking on photo. Thanks for checking with CS.
hakkai0810
post Jun 4 2018, 11:50 AM

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QUOTE(fairylord @ Jun 4 2018, 11:36 AM)
My bad, did not notice there is setting on profile by clicking on photo. Thanks for checking with CS.
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same lol, i didnt notice the profile photo is clickable and linked to the setting page until cs told me haha

This post has been edited by hakkai0810: Jun 4 2018, 11:50 AM
rainbird
post Jun 4 2018, 12:28 PM

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QUOTE(cybpsych @ May 25 2018, 04:10 PM)
this is part of BNM's eWallet requirements .... the whole registration process is called KYC (know your customer/client). it's also meeting the AML/CFT requirements to record ewallet users. the details is dependent on the wallet size provided.

with bigpay's eWallet size of RM10k, more information is required such as NRIC/passport and selfie (to proof you are a LIVING person!)

other ewallet with smaller size, e.g. RM150 or RM200, there's no need for these verification.
you can try compare with other ewallet services, e.g. boost, fave, kiple, vcash, payfy, etc all are almost identical on the registration process. the amount of details required differs depends on wallet size.
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Found my answer. 10k max.
rainbird
post Jun 4 2018, 12:32 PM

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Can withdraw cash from any ATM in Malaysia?
laymank
post Jun 4 2018, 01:28 PM

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QUOTE(rainbird @ Jun 4 2018, 12:32 PM)
Can withdraw cash from any ATM in Malaysia?
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Yes, you can, from ATMs in Malaysia (RM6 per withdrawal) as well as abroad (RM10 per withdrawal).
rainbird
post Jun 4 2018, 04:27 PM

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QUOTE(laymank @ Jun 4 2018, 01:28 PM)
Yes, you can, from ATMs in Malaysia (RM6 per withdrawal) as well as abroad (RM10 per withdrawal).
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Thanks.

Reload is always in MYR? Won't be any other currency right?
rainbird
post Jun 4 2018, 04:32 PM

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QUOTE(laymank @ May 21 2018, 11:18 AM)
max amount is depending on the ATM machine used. Some max at 1,500, while some RM3,000. You would have to hunt for the latter.
and yes, RM6 per transaction.
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Which ATM machine allows 3000 RM withdrawal?
fruitie
post Jun 4 2018, 04:32 PM

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QUOTE(rainbird @ Jun 4 2018, 04:27 PM)
Thanks.

Reload is always in MYR? Won't be any other currency right?
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Yes, reload is in MYR.
TSfairylord
post Jun 4 2018, 04:34 PM

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QUOTE(rainbird @ Jun 4 2018, 04:27 PM)
Thanks.

Reload is always in MYR? Won't be any other currency right?
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May be anyone ever try to top up with oversea credit card and the exchange rate also as good as the spending exchange rate ? Share experience ya if any...smile.gif
rainbird
post Jun 4 2018, 05:00 PM

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QUOTE(fairylord @ Jun 4 2018, 04:34 PM)
May be anyone ever try to top up with oversea credit card and the exchange rate also as good as the spending exchange rate ? Share experience ya if any...smile.gif
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The reason I asked is because I think foreigners can also supply for BigPay? Not sure whether well BigPay mail the physical card to a foreign residential address?
hebe87
post Jun 4 2018, 05:22 PM

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QUOTE(rainbird @ Jun 4 2018, 04:32 PM)
Which ATM machine allows 3000 RM withdrawal?
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look for those ATM which can dispense RM100 notes. some of these ATM will have the label there
keeystar
post Jun 4 2018, 05:48 PM

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QUOTE(fairylord @ Jun 4 2018, 09:01 AM)
keeystar and fruitie sis answered
But if you were asking if could check before the transaction make, then NO, the exchange rate will only be shown after transaction make, then the exchange rate reflected with the transaction in your apps. But the finalized rate will be after the status become "Settled" as referred by fruitie sis.
Haaa...Bro, can go claim from BigPay, byk BP leh...Let us know if successfully claim? Appreciate
For Q3, Settings in App only allowed to change Passcode to access App and Pin for POS/ATM, other details not in settings.

Update : member found setting in App to update Mobile Number (also email, address too).
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I didnt find any info from bigpay stating overseas spent every rm2 for 1bp, so no basis to claim/clarify from bigpay.
May i know from where you all got this info? Then i will claim as i spent quite abit during oversea trip
TSfairylord
post Jun 4 2018, 06:50 PM

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QUOTE(rainbird @ Jun 4 2018, 05:00 PM)
The reason I asked is because I think foreigners can also supply for BigPay? Not sure whether well BigPay mail the physical card to a foreign residential address?
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If I not mistaken, only Malaysian allowed to apply.
If you station at oversea, probably can ask your family to assist post to you.

QUOTE(keeystar @ Jun 4 2018, 05:48 PM)
I didnt find any info from bigpay stating overseas spent every rm2 for 1bp, so no basis to claim/clarify from bigpay.
May i know from where you all got this info? Then i will claim as i spent quite abit during oversea trip
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Bro, pls check my attachment in post 1542
rainbird
post Jun 4 2018, 07:28 PM

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QUOTE(hebe87 @ Jun 4 2018, 05:22 PM)
look for those ATM which can dispense RM100 notes. some of these ATM will have the label there
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Oh cool. Thanks.
rainbird
post Jun 4 2018, 08:47 PM

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QUOTE(fairylord @ Jun 4 2018, 06:50 PM)
If I not mistaken, only Malaysian allowed to apply.
If you station at oversea, probably can ask your family to assist post to you.
Bro, pls check my attachment in post 1542
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Hmmm, only Malaysians can apply.
fruitie
post Jun 4 2018, 09:04 PM

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I think opens to foreigners as well because they allow passport images during registration? I cannot recall how the form looks anymore but since it accepts passport images, I supposed yes.
cybpsych
post Jun 4 2018, 09:28 PM

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cardholder agreement:

// Applying for the Card

The Card is only available for those who are aged 18 years and above, who are Malaysian citizens or Malaysian permanent residents or foreigners legitimately residing or gainfully employed pursuant to a working visa and who have a valid mailing address in Malaysia.

If you are below 18 years or are not a Malaysian citizen or Malaysian permanent resident, you are not eligible for the Card. //


This post has been edited by cybpsych: Jun 4 2018, 09:29 PM

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