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 3ROD exchange procedure, Claiming directly in Singapore

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TSharklis
post Dec 6 2007, 07:41 PM, updated 18y ago

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Hi all,

As some of you have heard, I've finally been hit by 3ROD. My console successfully boots periodically and I can still navigate the dashboard and watch dvd's, but any time I utilize the gpu, i.e playing a game, the screen freezes, and when i reboot, there's the 3 flashing red lights. I've heard about some of you going to Singapore directly and exchanging your 360's at the microsoft center there, so I was wondering if anyone could clue me in on the procedures as to what i need to do, who i need to call, where to go, etc... Any help would be appreciated, thanks.
Hitman190
post Dec 6 2007, 07:45 PM

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If im not mistaken you got to register your console on Xbox.com first, then you will get a reference number...

but the biggest problem is to finding a personal contact in Singapore...unless you are planning to go on a 5 hour trip...
TSharklis
post Dec 6 2007, 07:47 PM

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QUOTE(Hitman190 @ Dec 6 2007, 07:45 PM)
If im not mistaken you got to register your console on Xbox.com first, then you will get a reference number...

but the biggest problem is to finding a personal contact in Singapore...unless you are planning to go on a 5 hour trip...
*
Thanks, so when i register at xbox.com, do i need to fill in a phony SG adress? And yeah, i'll be heading there for a couple of days later this month.
Hitman190
post Dec 6 2007, 07:49 PM

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yeah you need a legit Singapore address...i think some guys found a way around that but im not sure how...


jaylike7
post Dec 6 2007, 07:51 PM

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erm...

harklis i have a friend working in SG. let me know if you have registered..i will contact my friend and help you out...

but the exchange part...you have to DIY.....call me lar if u wanna know how to exchange your box...
Hitman190
post Dec 6 2007, 07:55 PM

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QUOTE(jaylike7 @ Dec 6 2007, 07:51 PM)
erm...

harklis i have a friend working in SG. let me know if you have registered..i will contact my friend and help you out...

but the exchange part...you have to DIY.....call me lar if u wanna know how to exchange your box...
*
theres a personal contact right there..it probably saved you from all other major problems. rclxms.gif flex.gif
DarkSaviour
post Dec 6 2007, 07:57 PM

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actually not really need to register ur box..

just ask ur fren in sg with valid add and phone..
told him wat's the problem with ur console...

they will give u a record report number and date to exchange...

just claim back my 360 2 months ago....

+ u got 1 month free live

Hitman190
post Dec 6 2007, 07:59 PM

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QUOTE(DarkSaviour @ Dec 6 2007, 07:57 PM)
actually not really need to register ur box..

just ask ur fren in sg with valid add and phone..
told him wat's the problem with ur console...

they will give u a record report number and date to exchange...

just claim back my 360 2 months ago....

+ u got 1 month free live
*
i could have swore you needed to register your console... hmm.gif

eh...as long as harklis has an actual living breathing contact in Singapore, i font think it will be a problem..

and yeah free Live FTW... tongue.gif
DarkSaviour
post Dec 6 2007, 08:03 PM

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really lar tarak.....

actually I passed to my fren sister to claim for me..
I just told her 3 red light.. tht's all...
even she didn't call me asking register or something like tht...

Hitman190
post Dec 6 2007, 08:17 PM

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Its a simple procedure anyway to register your console so no biggie.
TSharklis
post Dec 6 2007, 10:03 PM

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Thanks for the quick replies guys, i've a better idea of how to go about it now. Hope to get back online soon, just keep those guns a'blazin till then. Thanks again smile.gif

Harklis,
gnome
post Dec 6 2007, 10:34 PM

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QUOTE(harklis @ Dec 6 2007, 10:03 PM)
Thanks for the quick replies guys, i've a better idea of how to go about it now. Hope to get back online soon, just keep those guns a'blazin till then. Thanks again  smile.gif

Harklis,
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Yo harklis, why dont you go down to singapore next week since the GH Halo team going there for their GXL competition. You can hang out with them or something, unkool ask me to ask you this though laugh.gif
aegis`-
post Dec 6 2007, 10:58 PM

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harklis the service centre in funan mall opens from 11 to 7pm on saturday and 11-5pm on sunday if imm not mistaken the last time i went there
fyi if ur heading there on a weekends


Added on December 6, 2007, 10:59 pm
QUOTE(gnome @ Dec 6 2007, 10:34 PM)
Yo harklis, why dont you go down to singapore next week since the GH Halo team going there for their GXL competition. You can hang out with them or something, unkool ask me to ask you this though laugh.gif
*
unkool iz gay brows.gif

This post has been edited by aegis`-: Dec 6 2007, 10:59 PM
Zerg1008
post Dec 7 2007, 12:43 AM

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QUOTE(harklis @ Dec 6 2007, 10:03 PM)
Thanks for the quick replies guys, i've a better idea of how to go about it now. Hope to get back online soon, just keep those guns a'blazin till then. Thanks again  smile.gif

Harklis,
*
Finally Harklis still can't avoid the legendary 3ROD.
Better call support center quickly after you have registered and have valid Singapore address.
Till then, see you soon smile.gif
Runner85
post Dec 7 2007, 08:54 AM

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I've been reading this thread..but still clueless as to how to claim warranty...

I've relative in singapore..that should take care of the singapore address thingy.

now can anyone explain again step by step, how to go about claiming warranty from Sg repair centre ?

I've to register? I've to bring the console to Funan Mall..and then what happen ?
nargoe
post Dec 7 2007, 09:07 AM

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QUOTE(aegis`- @ Dec 6 2007, 10:58 PM)
harklis the service centre in funan mall opens from 11 to 7pm on saturday and 11-5pm on sunday if imm not mistaken the last time i went there
fyi if ur heading there on a weekends
*
and IIRC it's on the top floor, 6th
aegis`-
post Dec 7 2007, 06:19 PM

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oh ya funan mall is located around 200-300 meter walk from city hall mrt station exit
biggrin.gif
jaysquare
post Dec 7 2007, 08:34 PM

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i thought Gamer's Hideout can courier your 360 to Singapore to claim warranty? THat's what i hear anyway... Can anyone who has done this explain what actually GH does? Thanks
jackal_x2005
post Dec 7 2007, 08:37 PM

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GOod Luck Harklis, all the best to you...hope to c ya soon in COD4 again...

This post has been edited by jackal_x2005: Dec 7 2007, 08:38 PM
Breaktru
post Dec 8 2007, 04:35 PM

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QUOTE(jaysquare @ Dec 7 2007, 08:34 PM)
i thought Gamer's Hideout can courier your 360 to Singapore to claim warranty? THat's what i hear anyway... Can anyone who has done this explain what actually GH does? Thanks
*
Yes they can , under 2 condition

1. You bought the box from them and have receipt
2. You pay rm250 for them as shipping fees , they gao tim for u .
3. You wait ... ( ok make it 3 condition )

BTW , Jaysquare ? I've encountered Jaylike7 , Jaydon , and now Jaysquare . rclxub.gif Pretty much jay[insert suffix] I've encountered , just joking btw , Jay . laugh.gif

@Harklis , hopes your box got fixed soon .

This post has been edited by Breaktru: Dec 8 2007, 04:36 PM

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