Hi guys,

i've tried using my HSBC c/c for US PSN but not successful, so i've used Entropay which works very well.

However i had a problem, before i dive in with my cash, i decided to try Entropay cautiously out first. So i loaded in the minimum USD10.

I fully understand they will charge me a fee which works out to be USD0.50.

As i understand it they will charge me USD10.50 from my HSBC Credit Card and load USD10 into my Entropay account.

I went to PSN and try to load USD10 into my account but is said failed! I then tried USD5 and it was successful.

I went back to my entropay account and it said i had USD4 remaining to be spent. So my question is where did my USD1 go?



To summarize, i loaded in USD10. I tried to upload USD10 to PSN but failed. I tried USD5 success. I went back and check remaining balance in Entropay, it said "USD4".

This means only USD9 was uploaded! Why? Even if my USD0.50 charge was added in it should be USD9.50 not USD9....

10% of the funds missing from what i enter is quite alot. If i added in USD100 that would cost me USD10! Any of you have this problem?

i don't think i tried twice, but the USD0.50 fee only applies when you upload your money into entropay. And tat USD0.50 should not be part of the USD10 i uploaded. Which means i should have been charged USD10.50 in my HSBC credit card but USD10 should still appear in my Entropay, not USD9.50 loaded in my Entropay and i got charged USD10 in my HSBC

Rx330 have you personally used the entropay service? did you encounter such problem?

Thank you very much ! Now its always USD1 right? not 10% of spent amount?

that is a relief.

rx330, may i know which bank's mastercard are you using? i'll be interested to sign up for one that works with US PSN thanks