I'm running away from unifi
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 Yesterday, 01:56 PM
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#1
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur   
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sometimes unifi bill abit confusing
 example if existing unifi customer bill is 500Mbps + tv pack RM149 sometimes it shows RM119+RM30 become RM149 so if remove tv pack, it is still the same RM149 because that price paying is a plan. Sometimes it wont show like this RM149 + RM0 tv pack because unifi fibre and fibre tv pack 2 different entities nowadays many unifi plans already took out the tv pack but the price still remain RM149 |
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Yesterday, 02:01 PM
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#2
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur
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QUOTE(whoopa @ Dec 2 2025, 01:34 PM) while all using TM fibre and back bone issue is unifi got many customer their engineer suka suka poke and prod the exchange or whatever is called. it wont, each unifi attached to their port number, maybe one time mistake but if made a complaint they will make sure your house using the right portalso sometimes the fibre used by other telco are exclusive for them so unifi can be down maxis is not. my taman unifi down 3 days maxis up no issue  16 years with unifi, only one time kena this, a installer accidentally cucuk wrong port but after complaint to him at 6pm and 8pm he came back customer house to redo and apologize so far the reports I made many of my customers happy with it |
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Yesterday, 02:04 PM
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#3
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur
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QUOTE(nebula87 @ Dec 2 2025, 02:01 PM) Talk about Unifi...my 1.1.1.1 DNS cannot be use again... when turn on will DC... wheres your location?  today I help customers with 1.1.1.1 and 8.8.8.8 both ok I am using 1.1.1.1 at office and home, both ok oh  |
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Yesterday, 02:06 PM
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#4
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur
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» Click to show Spoiler - click again to hide... « if cant dont call 100, their authority level very low. If technical report, they are good straight go TMpoint or contact us unifi agent for assistance, tmpoint can do many things  This post has been edited by LeonTan: Yesterday, 02:06 PM |
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Yesterday, 02:13 PM
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#5
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur
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QUOTE(mcchin @ Dec 2 2025, 02:09 PM) I pay 169 for 300mbps how many years is your plan already?Which the previous free upgrade Up to 500mbps No unifitv (not needed) Too bad it's the only option here If got time, immediately change dee Though Their service has never failed majorly before Ping to Singapore servers is 15ms should be many years already can request change plan, I already change my home plan fees and unifi gave me 800Mbps but paying low price, even TIME cant fight the price just dont call 100, terus go TMpoint outlet (directly under TM) and they can assist you |
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Yesterday, 02:20 PM
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#6
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur
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QUOTE(k!nex @ Dec 2 2025, 02:15 PM) Only if your contract lapsed , then you are eligible for TM customer retention deal. yup, make sure contract finish but nowadays many new unifi plan already remove tv pack except customer request to add on netflix etcRM95.40 incl tax for 500mbps package w/o unifi tv and free 1 yr disney+ subscription. now new plans got few choices which is internet only plan, plan with nexflix etc plan and even plans with ipad, phones etc so if you go unifi website, very to understand and much more easier for us unifi agent to explain |
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Yesterday, 05:13 PM
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#7
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Senior Member
2,152 posts Joined: Jul 2006 From: Kuala Lumpur
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QUOTE(mcchin @ Dec 2 2025, 04:28 PM) Since 2021 nia yup, even lower, using unifi 10 years already. I remember my place down not more than 5 times in 10 years, staying in condo You low price is even lower than mine? The thing is, my place really got no better alternative Allo internet tnb one And some random company Can't handle it if I were to try the wanna cancel act And the called me on it QUOTE(ben_ang @ Dec 2 2025, 04:29 PM) which company recommend if not unifi? moving think next month, either they giv me better price or thnk i'll go check out others. maxis, got very nice promo for new customer (not transfer from other telco)if high rise and if got TIME, can consider TIME but can check with me maxis and TIME because TIME coverage smaller |
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