You check the meter no correct or not ? Happened to me before (shop house), the Air company subcon came and changed the meter but they swapped my meter number with neighbor (I assume they wrote down manually).
Used to get min payment RM6, but after meter change came up to more than RM100. Didnt realise because set on auto-debit until after almost 1 year + saw the bill.

Complaint to Air company, they asked to check internally. Hired plumber, he said tank got abit of leaking and charged RM200 to repair but still the bill was high. Then I did my own investigation.
Finally found the meter no terbalik (neigbors usage was being charged o me). Air company sent tech to change meter again and then bill came to minimum Rm6 payment.


Visited Air company for more than 5 times, after more than 6 months ding dong with multiple documents, finally got the refund of RM2000+.

p/s; neighbor got like 6 member and they also kept quite and paying my minimum payment all the while.

This post has been edited by Sam15: Today, 09:28 AM