The analogy is owner lost car key, then blame the car maker not allowed him to use his own car just because he lost the car key.


The core issue is, many people do not realize how important those online security question, password, authenticator, email etc etc truly is. They are all like the house keys, car keys etc. You lost it, and you are in for a lot of troubles. Why so many keys you ask? Then next time don't complain if you are required to keep a national key in the future like MyDigitalID. And same thing happens if you lost that key.