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I Was Locked Out From My Bank Account
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TSh0riz0nLine
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 Nov 30 2025, 12:09 PM, updated 5d ago
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Getting Started
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I tried to transfer over 1500 with my phone
Suddenly security question prompt popped up, asking me to write right answer. This bullshit never happened before (the popup)
Naturally I couldn't remember the fucking answer which I could remember if 15 years ago and was locked out.
I spent half an hour waiting for customer service asking my access back.
They said wait 24 hours for their cyber security expert to call back.
I pressed for immediate resolution and they gave me the numbers of their cyber security department.
I called the numbers and no one answered.
We are in 2025 now, and online banking system is useless as fuck.
They will lock you out from the funds you own for shitty reason. (in the name of security)
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TSh0riz0nLine
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Nov 30 2025, 12:12 PM
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Getting Started
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QUOTE(HikayatSalju @ Nov 30 2025, 12:10 PM) Bank trying to protect you. Bersangka baik. they are trying to protect me from myself? their yearly bonus is wholly undeserved. Shitty customer service only know goyang kaki play mobile legend. |
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TSh0riz0nLine
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Nov 30 2025, 12:13 PM
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Getting Started
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QUOTE(drug5 @ Nov 30 2025, 12:11 PM) yes |
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TSh0riz0nLine
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Nov 30 2025, 12:19 PM
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Getting Started
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QUOTE(nelson969 @ Nov 30 2025, 12:13 PM) if anyone curious ,maybank password sometime got issue and if u want reset password , u can only reset the password every 24 hours which imo is a dumb take but i understand the bank is trying to protect us But I never seen them own their mistake. Remember people got missing funds in bank because of bank's own incompetence? Good luck suing them (provided that you got the money in the first place) This post has been edited by h0riz0nLine: Nov 30 2025, 12:20 PM |
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TSh0riz0nLine
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Nov 30 2025, 12:20 PM
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Getting Started
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QUOTE(ycs @ Nov 30 2025, 12:15 PM) maybe got unusual a/c activity? nothing unusual i was only trying to pay my bill |
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TSh0riz0nLine
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Nov 30 2025, 12:22 PM
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Getting Started
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QUOTE(pisces88 @ Nov 30 2025, 12:20 PM) Maybe ur account was compromised aka someone from different ip trying to login. Bersangka baik la, u think bank security choose to specifically kacau u meh no the security prompt came out when i click transfer money already complete the 2fa prompt how many layers do they need? |
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TSh0riz0nLine
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Nov 30 2025, 12:53 PM
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Getting Started
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QUOTE(dest9116 @ Nov 30 2025, 12:50 PM) PBB special case la, the answer doesn't exist coz when u create the account if old account, the secret question wasn't asked. Suddenly they expect old account users for the secret question which u never keyed in the answer when u register. Damn fucked up exactly. thats why i didnt even remember it. the question was so weird. |
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TSh0riz0nLine
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Nov 30 2025, 01:03 PM
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Getting Started
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QUOTE(MR_alien @ Nov 30 2025, 01:01 PM) PBB got "cyber security department"?  thats what they told me not sure if thats the exact word |
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TSh0riz0nLine
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Dec 2 2025, 12:29 PM
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Getting Started
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QUOTE(RiriRuruRara @ Dec 2 2025, 12:42 AM) Hi Ts, did you managed to unlock it??? settled within hours but bitter taste in mouth |
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TSh0riz0nLine
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Dec 2 2025, 12:52 PM
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Getting Started
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QUOTE(soul78 @ Dec 2 2025, 12:32 PM) "cyber security team" called me and asked to verify my identity. thats all. |
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