just escalate or lodge a complain with BNM...they will suddenly call you back in 24 hours
tng suspend akaun tanpa warning
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 Nov 27 2025, 10:38 PM
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#1
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Senior Member
3,580 posts Joined: Oct 2007 From: everywhere in sabah  
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these sort of case is easy...same as any bank cases
just escalate or lodge a complain with BNM...they will suddenly call you back in 24 hours |
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Yesterday, 07:37 AM
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#2
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Senior Member
3,580 posts Joined: Oct 2007 From: everywhere in sabah
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QUOTE(acbc @ Nov 27 2025, 10:48 PM) Only the app is regulated. The entire company is not. TnG is not a bank. They don't have to follow BNM procedures like a bank. yes they do they're registered and regulated by BNM, all financial products in malaysia has to be registered and regulated by BNM insurance companies are not banks too but also has to be registered and regulated by BNM, which is why u can complain to BNM about your insurance product protected under PIDM or not is not equal to it's not regulated by BNM or not This post has been edited by MR_alien: Yesterday, 07:39 AM |
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Yesterday, 08:48 AM
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#3
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Senior Member
3,580 posts Joined: Oct 2007 From: everywhere in sabah
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QUOTE(ameliorate @ Nov 28 2025, 07:41 AM) Tng is useless. I have balance in my old card and ask them refund. Gave all docs and weeks passed no update. Ask them again then ask me go to their centre to settle. KNN, worst than pbb. the card itself is the worse but it's a separate entity compared to the app/e-walletNow I use Mae for e wallet, tng only for toll. Useless company. but yes the old non-NFC card is bad, u literally have to go center to refund/transfer but there's only 2 center in the whole country  the TnG card(NFC or not) is not tourist friendly at all the only good thing about TnG is the app itself only |
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