gotta imagine working in an opis
with stack loads of files to work on
normal SOP go by 1st in 1st out, FIFO

sini lain skit
they're named
1. urgent, tunggu green light
2. mustahak tapi hold dulu
3. simpan buat masa dpn
4. KIV
5. spare
6. cold case
7. closed, check if can re-open (only if nothing better to do)
8. CLOSED FOR GOOD (if can, discard terus, bukak window buang)