Or can only do online?

both

both

i find online faster.. just come to pickup .. if walk in .. dunno how's the que on that day ..rly depend on luck.. plus end of year..sure many will zerg rush coz december ppl cuti sekolah want go horidei

Online can do, but duno why my photo always kena reject. So end up just walk in and do. Very fast, can get it within 1 hour if not packed

i usually walk in go putrajaya there, within 2 hours can get
always got number

u can check my post here , https://forum.lowyat.net/topic/5443386/+0 , for UTC pudu edition

This post has been edited by nelson969: Yesterday, 09:29 AM

If do online, got chance your photo might get rejected, wasting money. Go there and do have to queue, but if you go early should not take too long.

I renew mine 2 weeks ago and Jalan Duta branch and it only took me an hour.

This post has been edited by St0rmFury: Yesterday, 09:33 AM

back those days ....
so mafan ! need to walk in ! need to que ! need to etc etc etc - why cant they do online and streamline the process ! so inefficient !

now give online, ready within 3 - 4 hours (UTC sampai 8.00 pm still can collect) - everybody prefer walk in

well people prefer online if it's lesser hassle. but frequent pic rejection, might as well just walk in

Same here. Did it at putrajaya very fast and service is kind and polite.

apparently until today coming 2026, they still haven't clear the backlog

the online system is still as buggy

Buat online, then kutip on-spot
cannot walk in for application, only pickup

Edit: Obviously all branches has different operandi, i renewed 2023 tak bagi walk-in, ask me go back buat online CB betul

This post has been edited by submergedx: Yesterday, 10:20 AM

Do online faster, just go and collect passport. If do on the spot have to get number and longer time, some more the amount of number is limited for each imigresen branch

This depends where you go... some really crowded even before covid.

Some as in Kuantan and port Klang, before covid, can get the passport after lunch if go morning or collect it next day if go after lunch.

The latest one, done in Banting last year, walk-in at eight, got it by 10.

The process already revamped and quicken a lot. Photo can be taken on the spot within seconds and the passport printed and binded in a couple of minutes.

Guess immigration has to open a few more branches in Klang valley... just like banks with multiple branches in bigger cities.

yup, the lesser crowed ones are all outside of klang valley

like few months ago, some even had to go like putrajaya or melaka to get it done fast

Klang valley folks don't get it that they are getting the short end of the stick. Those immigration staff working there... pity them, working non-stop like robots facing an endless line of customers without a moment break.

And yet population surveys were done. Guess the data collected is just left untouched.

i always walk in putrajaya. 72 hr can get dy

What ah to bring for passport renewal? Just bring old passport and IC?

Short end? KV have MRT you don't complain?