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 UHome 5G Subscription

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TSadam_lew85
post Nov 26 2025, 12:53 PM, updated 3d ago

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hi all, for the UHome 5G subscription, I want to terminate it on 1st of December, i have cleared all latest payment, but the Usage Expiry Date is 14 December. So can i go to headquarter to terminate now? Or need to wait until 14 Dec only terminate? I don't want to kena charge for usage fee for December. Any advice? Thanks for help.
jayko
post Nov 26 2025, 01:03 PM

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QUOTE(adam_lew85 @ Nov 26 2025, 12:53 PM)
hi all, for the UHome 5G subscription, I want to terminate it on 1st of December, i have cleared all latest payment, but the Usage Expiry Date is 14 December. So can i go to headquarter to terminate now? Or need to wait until 14 Dec only terminate? I don't want to kena charge for usage fee for December. Any advice? Thanks for help.
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terminate asap dont wait for the exact date. call them up to check how to terminate and when. the 1 i know is unifi, you terminate, they still ask you for 1 month notice. ranting.gif
lonely66
post Nov 26 2025, 02:18 PM

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QUOTE(adam_lew85 @ Nov 26 2025, 12:53 PM)
hi all, for the UHome 5G subscription, I want to terminate it on 1st of December, i have cleared all latest payment, but the Usage Expiry Date is 14 December. So can i go to headquarter to terminate now? Or need to wait until 14 Dec only terminate? I don't want to kena charge for usage fee for December. Any advice? Thanks for help.
*
dont wait for the final date just go to umobile in berjaya n cancel

after cancel just pay the bal n ask for receipt as proof of payment n termination
scorgio
post Nov 26 2025, 02:21 PM

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U Mobile's system.

When u ask to terminate, they'll come out with a balance (if any) to pay.

Subsequently, there'll be excess & u'll need to go again to process the refund.
melz84
post Nov 26 2025, 02:49 PM

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In my case, i terminated before end of cycle. They billed be the pro rated amount only. Just make sure you keep your account number for payment purposes.

Don't use the UMobile number. The number i had got recycled and my app was showing the new owner's information like 2 weeks after i terminate. So use account number instead to avoid payment someone else's bill
svchia78
post Nov 26 2025, 02:55 PM

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U Mobile want to terminate?

Bayar 1-month in advance dulu... excess they will refund..

Cancelled U Home 5G - 2 times also same procedure.
Gold_Moderator
post Nov 26 2025, 03:22 PM

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QUOTE(adam_lew85 @ Nov 26 2025, 12:53 PM)
hi all, for the UHome 5G subscription, I want to terminate it on 1st of December, i have cleared all latest payment, but the Usage Expiry Date is 14 December. So can i go to headquarter to terminate now? Or need to wait until 14 Dec only terminate? I don't want to kena charge for usage fee for December. Any advice? Thanks for help.
*
terminate now. they will prorate your last bill.
GamersFamilia
post Nov 26 2025, 08:14 PM

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Terminate as soon as possible 😃🚀🐝
andrekua2
post Nov 27 2025, 03:08 PM

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QUOTE(svchia78 @ Nov 26 2025, 02:55 PM)
U Mobile want to terminate?

Bayar 1-month in advance dulu... excess they will refund..

Cancelled U Home 5G - 2 times also same procedure.
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Celcom also same...

 

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