ada tender?
sorry, shouldnt ask soalan susah

Actually, 100m per year might as well hire an army of telephone operators and first responders to manually handle the hotlines.

Assuming they get paid RM5k on average, that is enough to hire >1500 people full time. Or >500 people for 3 8-hour shifts.

Not really the same. Aerotrain is a separate route compared to the roads that the buses must use. So you have to factor in reduced jams too.

Plus, this is software development. The developers are probably pricing this too high. 100+m per year, really?

edit: 5 seconds 1 shift lol