The utility accounts such as Air, IWK, TNB, and TM/Maxis must be registered under the new owner’s name. A new application is required, along with the necessary documents such as your IC, SPA, and other supporting forms.

For TNB, do not agree to simply reconnect the fuse under the previous owner’s account. The issue is not merely non-payment. Under TNB’s SOP, when outstanding charges exceed the security deposit, the supply will be cut. This previous disconnection is a relatively minor concern.

The major risk to avoid is any potential dispute related to meter tampering, which falls under the Electricity Supply Act 1990.

If TNB detects irregularities or tampering, they may issue a back-billing claim—and such claims can go back up to 6 years under the Limitation Act 1953. The financial implications can be substantial, and in most cases, consumers end up on the losing end.

To safeguard yourself, request a meter verification or a new smart meter installation during the Change of Tenancy process. Be present during the meter handover or installation, and take clear photographs of the meter’s condition, including the reading, seals, and serial number.

This documentation is important because any future inspection will rely heavily on evidence of the meter’s condition at the time you took over.

By completing a proper Change of Tenancy, providing your SPA, and documenting the meter condition, you establish a clear “start date” of your responsibility and limit any future disputes to the period after you became the legal owner.