Around June / July I closed my SC credit card. Before closing, I already cancelled my Netflix subscription. At that time Netflix was having issue updating payment method, so I just let the account remain inactive since no more subscription.

About three month later, I noticed Netflix charges appearing again — on the credit card that was already closed (Because Kena hack, got 2 months of unknown subscription + extra subscription for other account).. Bank kept spam called me and I finally picked up and realized there is extra charge. I cannot even view bank statement since the credit card already been closed.

20/8 : RM88.90 (RM62.90 + RM13 + RM13, only refunded the RM26)
2/10 : RM75.90 (Refunded fully)

I called SC Bank and they said I need to follow-up again after 5 business days.

Then, I argue with Netflix CS and managed to get refund for the latest month and some extra account charges, but one month of charges cannot be refunded because “too long already”.

Anyone kena similar thing before? I kena penalty by SC but I CANNOT EVEN PAY CREDIT CARD AS ITS TERMINATED

Before terminated I already cleared off all outstanding balance. Strange that the TERMINATED card will get charged.

This post has been edited by Snoopycute98: Oct 28 2025, 12:39 AM

Do you have a black and white that the account is officially terminated in June?
If yes then is bank negligence
If don't have then harder to proof. The card is active all the way until august

This post has been edited by lj0000: Oct 28 2025, 07:19 AM

Until you get statement from bank about account closure, it's still 'active'
Happened once when I cancel citybank the moment I got news they are transferring their cc assets to uob. I made full payment and called about cancellation. After notifying the bank about the cancellation, it took them 2-3 days to confirm cancellation (they had their retention department to convince me to stay on) during that time I forgot I had tnb on auto billing and my Citibank was charged.
It is that time I was notified about the tnb charge, but since I can't login my Citibank anymore, I can't see the sum. Had to call Citibank again for the complete sum and bank in via bank transfer, after which my credit card is officially cancelled.

just block the card first then only close. once card is blocked, no transactions can go through. if can go through, you can file a case to the bank and whack them nicely.

Usually Netflix stop subscription is straight forward. Just stop and no more chargers next cycle.

Unfortunately for me that time Netflix has issue to change payment method.. and very ngam next month my account kena hack, straight subscribe most expensive plan + extra 2 members subs

Update: called bank, had to pay, and made the payment after netflix refunded me partially. Rm70

Will proceed to fully block and close this card for good.

No I dont have. Only thru call to cancel this credit card, in which it did gone thru and I cant access the CC anymore on the banking app

But then its just unlucky and I'll have to pay then

usually bank will send an physical mail to say your card terminated.

Send all the info u have to BNM. Within 24hours resolve. Not joking.

my experience with RHB

1. card got leaked - used to purchased icloud sub
2. report fraud trx - old card cancelled
3. new card issued
4. AIA still can autodebit from old cancelled card, has been 6months
5. waiting see how long AIA can autodebit from cancelled card

This bank beh ki one. You are not the only one.

careful, ts might ve logged in to fake netflix account

thats how those freeloaders get free netflix

scammers nowadays they sent you phishing via mails, sms for you to change payment method, summore timed just right when your card expire

thats how i kena once, luckily cimb declare this as fraud and refund my balance

when they autodebit your old card, did the transaction go through? else, you are owing them.

it went thru, aia will email payment received