I noticed online portal of insurance companies are not offering all policies or sometimes not offering anything at all for motorcar or motorcycle insurance, but available via their agent.

This wasn't the case last year.

Had insurance company narrowed their direct offering online in order to divert sales to their agents?

Surely feeling it's happening this year.

Renewal but with a different insurance company.

Shopping around.

I was renewing for my 1 year old scooter, from online website:-

Company A - Offers only all rider policy
Company B - Offers only 3rd party policy
Company C and others - Website error out after entering details.

So I called up bike shop told them renew for me single rider comprehensive cover.
No issue then.

Then, I was renewing for 12 years old car:
Few companies error out saying not taking it.
Finally got it with Etiqa.

Off my head, Allianz and Berjaya Sompo.

There are others but I can't remember exactly what happened that I am unable to even get a quote online.