UNIFI Huge OUTAGE in Pulau Pinang?
|
|
 Oct 3 2025, 09:07 PM, updated 3 months ago
Show posts by this member only | IPv6 | Post
#1
|
 
Junior Member
23 posts Joined: Feb 2020 
|
Waitting for the US stock market opens but my Unifi 500Mbps lost connection from 4PM today until now.
Just got message from them says ETA for fixing is 7:30AM tomorrow unluckly my place don't covered good signal of celluar  Now get connected with 5Mbps Umobile hotspot WTF... Can I ask for early termination for the UNIFI broadband since this outage? |
|
|
|
|
|
Oct 3 2025, 09:35 PM
Show posts by this member only | IPv6 | Post
#2
|
Junior Member
382 posts Joined: May 2019 
|
Whole day heavy rain, probably fibre damaged from tree falling etc. Someone I know also have LOS light since around 4-5pm
https://unifi.com.my/unifi-alerts You switch to Maxis etc, if they’re riding on TM infrastructure, then would be same as well. |
|
|
Oct 3 2025, 10:08 PM
Show posts by this member only | IPv6 | Post
#3
|
|
Junior Member
23 posts Joined: Feb 2020
|
QUOTE(ChenKaiWen @ Oct 3 2025, 09:35 PM) Whole day heavy rain, probably fibre damaged from tree falling etc. Someone I know also have LOS light since around 4-5pm I've checked with my neighbors, they have no issues with TIMEhttps://unifi.com.my/unifi-alerts You switch to Maxis etc, if they’re riding on TM infrastructure, then would be same as well.  dylan_chng liked this post
|
|
|
Oct 3 2025, 10:26 PM
Show posts by this member only | IPv6 | Post
#4
|
|
Junior Member
382 posts Joined: May 2019
|
QUOTE(obeykarma @ Oct 3 2025, 10:08 PM) I've checked with my neighbors, they have no issues with TIME TIME doesn’t use TM infrastructure. But didn’t you switch to Unifi because of TIME bad routing to china? |
|
|
Oct 3 2025, 10:56 PM
Show posts by this member only | IPv6 | Post
#5
|
Senior Member
1,011 posts Joined: Aug 2014 
|
In the exact same situation as TS. No WiFi and house signal for mobile data damn bad. Typing this from inside car.
|
|
|
Oct 4 2025, 11:09 AM
Show posts by this member only | IPv6 | Post
#6
|
Senior Member
2,215 posts Joined: Jan 2003 From: Ipoh/Penang/PJ/Melaka
|
QUOTE(obeykarma @ Oct 3 2025, 09:07 PM) Waitting for the US stock market opens but my Unifi 500Mbps lost connection from 4PM today until now. Where is your location? Bayan Lepas area seem ok. No slowness Just got message from them says ETA for fixing is 7:30AM tomorrow unluckly my place don't covered good signal of celluar Now get connected with 5Mbps Umobile hotspot WTF... Can I ask for early termination for the UNIFI broadband since this outage? QUOTE(ChenKaiWen @ Oct 3 2025, 09:35 PM) Whole day heavy rain, probably fibre damaged from tree falling etc. Someone I know also have LOS light since around 4-5pm Isnt the fiber cables are buried under the road?https://unifi.com.my/unifi-alerts You switch to Maxis etc, if they’re riding on TM infrastructure, then would be same as well. |
|
|
Oct 4 2025, 12:09 PM
Show posts by this member only | IPv6 | Post
#7
|
|
Junior Member
382 posts Joined: May 2019
|
QUOTE(Brotherjoe @ Oct 4 2025, 11:09 AM) Isnt the fiber cables are buried under the road? |
| Change to: |  0.0137sec
 0.55
 5 queries
 GZIP Disabled
Time is now: 16th December 2025 - 05:31 AM |
Quote