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 Ask about LRT Transaction

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TSrocketm
post Sep 27 2025, 06:37 PM, updated 2 months ago

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Any MyPass50 users know how to get the transaction history for each tap in and out of Rapid KL service?
TSrocketm
post Sep 27 2025, 08:39 PM

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QUOTE(adbacc @ Sep 27 2025, 09:07 PM)
Tng portal only show my reload and reload fee.
No record for check in and out between LRT station.
TSrocketm
post Sep 28 2025, 01:19 AM

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QUOTE(WongTheThief @ Sep 28 2025, 12:28 AM)
This one?

user posted image

user posted image
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Yes, how do you get it in Tng? Can you share me the steps please?

Also, are you using MyPass50 and this Tng allow you to see each check in/out in LRT station?
TSrocketm
post Sep 28 2025, 09:00 AM

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QUOTE(WongTheThief @ Sep 28 2025, 02:38 AM)
Yes, I am using the RM50 monthly pass on my IC, and my TNG apps I did register my IC in it since the IC has TNG in it. But I believe the problem of using IC did slow down the history of check in/out, the SS I showed above only showed latest last week, by right yesterday's should show as well.

Maybe because the IC TNG isn't enhanced card version that's why won't show the latest history (and also balance, since the card did show disclaimer will only show any reload effect up to 24hrs)

Start from main page:
Card -> TNG Card -> at the "transactions history" near the bottom, click "see all" -> Select the appropriate TNG card, then go to Card section instead of eWallet
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Thank you for your detailed explanation.

I just registered my IC yesterday in my TnG. Hopefully will see the check in and out in the coming week instead of the reload and reload fee charged like what I am having now.

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TSrocketm
post Sep 29 2025, 08:05 PM

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QUOTE(gashout @ Sep 29 2025, 07:35 PM)
i did once. you can write to them or ask the counter person if you think you have been wrongly charged..

the list i got was every station i tapped in and out....
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I need the record for my company traveling claim.

Which email address do you write in to request the record or is the counter able to print the daily tap in/out?

 

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