I think you have done all that needs to be done which include escalating the case to the management, security intervention and police intervention with police report. Although I live in an apartment, I have limited experience in this as fortunately we don't encounter such issues. Personally I feel that the security and management are limited to what they can do, in other words they can't do much if the neighbour which has proven to be a nuisance is the stubborn type and doesn't listen to anybody.

Perhaps more experienced people may chime in. You may have done what that is necessary, not sure on the next course of action that may compel the nuisance neighbour to stop disturbing your tenant with noises in the middle of the night. Perhaps a court order is possible? Getting the neighbour to court with a fine issued to them, few thousand ringgit. Then they might stop the nuisance they have caused though I'm not sure if there are cases where apartment dwellers can be dragged to court for causing such nuisance. Otherwise, I'm afraid they would continue with the usual daily routine despite management or police intervention since you have mentioned above that the police have intervened and the problem has not been resolved.

Although it is unlucky for your tenant to go through this ordeal and putting up with this problem for close to 2 years if not more, it's lucky that you don't have to go through this. This is a 'nightmare' neighbour that everyone would want to avoid and it's unlucky to live below this neighbour. FWIW although I am not close to the residents living both above and below my unit, I get to know them and take the courtesy to ask my neighbour who is living downstairs if he experienced any disturbance or noises since I have an audio system in the living room which I frequently play, mostly on weekends as on weekdays I'm too tired to listen when back from work. The neighbour mentioned he sometimes hear some noises but most of the time it's peaceful and no problem. I assured him it's usually on weekends the music is played since on weekdays after work the system will be off, and music volume would be low at night and after 10pm it would be switched off. All are happy. My neighbour upstairs is also quite considerate as when we meet at the lift he would ask if there is any issue and I told him no. He then sighed in relief as he was afraid there is disturbance to my unit.

In summary, it depends on luck for anyone staying in an apartment. If lucky, no disturbance or noise issues. If unlucky you get the 'nightmare' neighbour. To me, sleep is very important to ensure a quality life and well-being and it's important to not have any disturbance that may affect sleep quality. Poor sleep quality may lead to health issues and other complications.

Good luck in dealing with this nightmare neighbour, unfortunate for your tenant but at least it's not you who have to bear with it. Worse comes to worst it's the tenant who will need to move out from the place if there is no change.

This post has been edited by ryder_78: Aug 19 2025, 01:15 PM