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 Received unknown money in DBKL Assessment Account

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TScontestchris
post Jul 8 2025, 08:53 AM, updated 6 months ago

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Today when I check my DBKL assessment bill for H2 2025, the balance is negative and weird figure.

I pay RM288 every half yearly, via the Mobis app by card or POS app if there is any discount vouchers for Spaylater.

But this shows I got RMxxx payment via Jompay on 4 May 2025.

1. Is there a possibility to know who made the payment?

2. Is there a possibility that the money is reversed?

Thanks!

PS: Just to be sure, I double check my transactions for 4 May 2025 on my card, CASA and Pos Online, memang none.
vinceleo
post Jul 8 2025, 08:56 AM

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You may feedback to DBKL on this but likely will be lengthy for them to trace the payee anyway for now continue to pay your assessment

QUOTE(contestchris @ Jul 8 2025, 08:53 AM)
Today when I check my DBKL assessment bill for H2 2025, the balance is negative and weird figure.

I pay RM288 every half yearly, via the Mobis app by card or POS app if there is any discount vouchers for Spaylater.

But this shows I got RMxxx payment via Jompay on 4 May 2025.

1. Is there a possibility to know who made the payment?

2. Is there a possibility that the money is reversed?

Thanks!

PS: Just to be sure, I double check my transactions for 4 May 2025 on my card, CASA and Pos Online, memang none.
*
mini orchard
post Jul 8 2025, 09:49 AM

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Do nothing. The actual payee will call dbkl when he received notification rgd outstanding account.
forever1979
post Jul 9 2025, 11:58 AM

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assessment excess i no experience

but for syabas, i think someone pay for my account and also made mine overpaid

but the following month, the account for re-adjusted back. likely the payee lodged report to syabas.

DragonReine
post Jul 10 2025, 08:11 PM

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QUOTE(contestchris @ Jul 8 2025, 08:53 AM)
Today when I check my DBKL assessment bill for H2 2025, the balance is negative and weird figure.

I pay RM288 every half yearly, via the Mobis app by card or POS app if there is any discount vouchers for Spaylater.

But this shows I got RMxxx payment via Jompay on 4 May 2025.

1. Is there a possibility to know who made the payment?

2. Is there a possibility that the money is reversed?

Thanks!

PS: Just to be sure, I double check my transactions for 4 May 2025 on my card, CASA and Pos Online, memang none.
*
Apparently something weird happened in DBKL system because my neighborhood also a lot got this error.

Today email from DBKL arrived said that the charge was from a technical issue and they've reversed it so it reflects the actual amount outstanding.


 

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