I have a faulty 10TB Seagate IronWolf drive. When the storage usage reaches around 7.5TB, the drive becomes slow and hangs when accessing certain folders. I used HDD Sentinel to monitor it, and it reported around 1,000+ bad sectors. I suspect that part of the inner disk surface is damaged.

May I know which shop offers repair services for this kind of HDD issue (internal h/w repair or replacement, not data recovery)? What's the estimated cost?

This post has been edited by IccyAsd: Jul 7 2025, 07:03 AM

i would advise you to back up your files to another storage, sent them back for warranty replacement or buy a new HDD.

HDD repair is such a niche market it most likely cost a bomb, don't think even Seagate them self does it, unless for data recovery like temp motor/board replacement to access data.

Lemme guess, its a recon/refurb unit you bought cheap? Usually these gets retired from enterprise use for a reason, looks like you found out why.

HDDs are not repairable.

Just backup all your stuff and buy another.

I have piles of 1TB onwards of dead HDDs at home. Dunno what to do with them. Some cannot be detected and some can write or read for several GBs and play dead.

Personal usage or company usage? Still under warranty? If no more warranty, you can't get replacement. Buy new one can replace it.

The standard warranty for IronWolf drives is 3 years, while IronWolf Pro drives come with a 5-year warranty. Basically, it is industrial standard for HDD already.

Why want to repair the disks itself? Getting a new one would be way easier and cheaper rite?