Not able to receive OTP. Telco problem or app pro
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 Jul 4 2025, 02:40 PM, updated 6 months ago
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#1
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Probation
10 posts Joined: Feb 2022 
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Hi all, do you guys always encountered not able to received sms for OTP? what is the possible issue? I tried the method below. Doesn't work.
1. Done check the block numbers at device setting - no issue 2. Done check App device line/ Network all OK Is it due to telco issue? is it possible to hv switching Tesco that lead to this issue? |
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Jul 4 2025, 02:41 PM
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#2
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Senior Member
1,148 posts Joined: Jan 2003 From: HeRe
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QUOTE(Jesslynfann99 @ Jul 4 2025, 02:40 PM) Hi all, do you guys always encountered not able to received sms for OTP? what is the possible issue? I tried the method below. Doesn't work. call telco 1. Done check the block numbers at device setting - no issue 2. Done check App device line/ Network all OK Is it due to telco issue? is it possible to hv switching Tesco that lead to this issue?  they will be able to help happen before with celcom This post has been edited by ahchun: Jul 4 2025, 02:42 PM |
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Jul 4 2025, 08:16 PM
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#3
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Senior Member
1,682 posts Joined: Jan 2007 From: Kuala Lumpur  
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your location congestion. try to turn off the phone and move to another cell tower location like 2-3km. if you received sms, then your cell tower congested
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Jul 5 2025, 02:24 PM
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#4
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Junior Member
529 posts Joined: Aug 2006 From: Oil Town (Miri)
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 Send UPDATE to 66300. You should be able to receive OTP after a few minutes. Note: This SMS is chargeable by your telco. lolabunny123 and 13th liked this post
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