You need to make sure sign in as owner in myTNB.
If the address of myTNB "*, Jalan ...," and when you open the bill as "XX, Jalan ....," Then you didn't sign in as owner just as tenant.

In order to see smart meter data, need to be Owner.

This post has been edited by LaiN87: Aug 10 2025, 09:29 PM

Don’t look at last month bill… last month is half half prorated.
They actually charge lower giving more rebate with the prorate here and there. If you take last month bill (full combined kWh) and put in old tariff calculator and new tariff calculator, you won’t get that low amount they charged.

I always wait for it to load what’s on the page to finish first then only click my next point. If I click something while it’s still loading data, I will have redirect error.

Mine was switched to ToU manually (email). Now still mention as Switch to ToU

Before you start your ToU, you will get your last interim bill that cutout for your Domestic Am bill to Domestic ToU.

You can see it in your smart data history usage as well. Will change from 1 line 1 colour to 1 line 2 colour graph.

Whoever changing to TOU just putting it here so that don't get bill shock.

Everytime you change TOU, there will be cutoff and prorated bills.

Every prorated bill <28 days, all kWh will be charged SST 8%
I received my prorated bill 27 days today and all my 676kWh is fully charged 8%. So every time you change between TOU and non-TOU,
+ RM10 stamp duty
+ Additional 8% SST on your bill. No without SST for first 600kWh even prorated.

Yeah. Old tariff / new tariff (June / July bill) is prorated SST even both sides 14 days for me. Meaning 300kWh is without SST for each bill.

So it’s matter if they want to do it or not. I guess everyone is very sensitive during old tariff to new tariff, if all charge SST sure will show price increase.

This post has been edited by LaiN87: Sep 4 2025, 08:03 AM