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 Parcel lost and my experience

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knumskul
post Jun 21 2025, 03:58 PM

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QUOTE(GalaxyV @ Jun 21 2025, 12:52 PM)
They are investigating the issue and once I got the confirmation, i will tell.

What I can say is, all procedures are terbalik. They sendiri salah and asked customer to get the cctv from the service point to prove so, so they can "start" to investigate. You think this is proper?
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Service point and courier company are same company?

Service point's system already showed they received it. Maybe report police possibly stolen by them due to this?
knumskul
post Jun 21 2025, 04:30 PM

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QUOTE(GalaxyV @ Jun 21 2025, 04:22 PM)
This is really a kek point. They said it is under licensing agreement and not belonging to the courier co and they can't request cctv footage from them.

Yes, tracking shows has been received, but still they asked for cctv. U see stupid or not.
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They have agreement yet can't request CCTV footage?
You no agreement whatsoever with service point but somehow can request? rclxub.gif rclxub.gif rclxub.gif

This is like you have airbag problem with your Honda here, they ask you deal with Takata in Japan yourself. Topkek indeed.

Report to KPDN and police lo

 

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