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 forgot reload prepaid number terminated

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TSkeong8867
post Jun 17 2025, 12:57 AM, updated 6 months ago

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I forgot to reload my prepaid card. The number is terminated now. Is it possible to get back the number
dark_axl21
post Jun 17 2025, 01:25 AM

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QUOTE(keong8867 @ Jun 17 2025, 12:57 AM)
I forgot to reload my prepaid card. The number is terminated now. Is it possible to get back the number
*
Which telco and when was it terminated?
COOLPINK
post Jun 17 2025, 07:51 AM

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How long was it terminated?
If the number has not been recycled yet, you can get back the number by paying a fee.
It was RM100 last time .....
YoungMan
post Jun 17 2025, 11:14 AM

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If it was just terminated, you can go to respective telco centre to buy back the number. Most likely you need to get it as postpaid and use for few months.
GalaxyV
post Jun 17 2025, 11:15 AM

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QUOTE(COOLPINK @ Jun 17 2025, 07:51 AM)
How long was it terminated?
If the number has not been recycled yet, you can get back the number by paying a fee.
It was RM100 last time .....
*
apply to all telcos?

how to make request? Last time I tried before but the CS said can't do anything although just terminated 1 day.
COOLPINK
post Jun 17 2025, 12:02 PM

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QUOTE(GalaxyV @ Jun 17 2025, 11:15 AM)
apply to all telcos?

how to make request? Last time I tried before but the CS said can't do anything although just terminated 1 day.
*
All telco the same, u need to go to the telco branch for them to help you out

As others mentioned you may need to apply new postpaid package to get ur number back

Just hope your number is not already reassigned.
U have virtually no chance if your number is VIP.

All the best.


TSkeong8867
post Jun 18 2025, 12:28 AM

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QUOTE(dark_axl21 @ Jun 17 2025, 01:25 AM)
Which telco and when was it terminated?
*
It was 016 number, and terminated in XOX. I went to Digi store just now, they told me maybe can get back the number, but I need to signup as postpaid and the contract is 1 year. After 1 year, then I can change back to prepaid
TSkeong8867
post Jun 18 2025, 12:29 AM

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QUOTE(COOLPINK @ Jun 17 2025, 12:02 PM)
All telco the same, u need to go to the telco branch for them to help you out

As others mentioned you may need to apply new postpaid package to get ur number back

Just hope your number is not already reassigned.
U have virtually no chance if your number is VIP.

All the best.
*
its not VIP number la, but just quite like this number la, do you have any method can help me out
Raymond T.
post Jun 18 2025, 04:00 AM

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QUOTE(keong8867 @ Jun 18 2025, 12:28 AM)
It was 016 number, and terminated in XOX. I went to Digi store just now, they told me maybe can get back the number, but I need to signup as postpaid and the contract is 1 year. After 1 year, then I can change back to prepaid
*
I’ve experience one VIP number was terminated due to forgot to reload at Digi. Requested back the number waited for 2 weeks get approval from number management and they ask me to take 1 device with 1 year contract
COOLPINK
post Jun 18 2025, 07:57 AM

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QUOTE(keong8867 @ Jun 18 2025, 12:28 AM)
It was 016 number, and terminated in XOX. I went to Digi store just now, they told me maybe can get back the number, but I need to signup as postpaid and the contract is 1 year. After 1 year, then I can change back to prepaid
*
QUOTE(keong8867 @ Jun 18 2025, 12:29 AM)
its not VIP number la, but just quite like this number la, do you have any method can help me out
*
Unfortunately no other method.
U can try check with umobile as they may have postpaid offer without contract.

You will need to decide fast as your number maybe gone after a week.

 

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