Hi forumers...
i would ask all of u, an opinion about my case. I bought used K750i from mnchong. She claimed it as her fren set. Deal was seal last wednesday and the item was sent to me by poslaju as the item at Perak and I at JB. I received the phone this afternoon....when i check the phone, i found that the MIDLAND sticker is already torn, the joystick cannot moved upward and the worst....it cannot detect MSPD!! from the thread (CLICK HERE) she claimed that the phone is well functioning. No wonder i didnt received the 64MB MSPD....no prob with that but its totally dishonest act by selling people faulty item by claimed it functioning well.

So, i just want my money back as i dont want to send it for repair...i dont want to keep this phone anymore even though its very nice...in appearance!
...please help...gimme some good advise. already told her, but she said her friend didnt answer...i just need my money back, dont want to spoil seller reputation..sorry.



CHONG MUI NYUK
MAYBANK ACC : 108047433968
TEL : 016 5506280
ADD : NO 406, JALAN PERAK, TAMAN BANDAR BARU, KAMPAR, PERAK.

This post has been edited by kk_tai: Nov 14 2007, 09:36 AM

Bug her to come and solve it, since she is the middle man and confirmed that everything was fine, so she should hold the responsibility for it.

This post has been edited by a13solut3: Nov 12 2007, 10:15 PM

THANX...i wish she can handle it. I just want my money back...

ask for refund.. no need nego anymore

Quoted from here

TQ very much for the support. if she doesnt want to refund my money...what should i do?

Maybe you can come out with another alternative besides only require for a refund?
How about requesting her friend to bear for the repair bill? In this way, you can get to use phone, isn't this your initial intention of buying the phone? To use it right?

However, it is always fair to listen to both sides of story, we shall wait for her to appear here and listen to her side of story. It is still early to make judgment. No offence ya!

Have you PM her about the existence of this thread?

i can say that most of the seller are using the 'im selling it behalf on my friend' excuse to avoid any after-sales service, such as this case, so that they wont need to bear any responsibility if anything bad happened

Next time those thread with 'im selling on behalf of my friend' etc shd be reported.

Back to topic : Did she said there's any remaining warranty from Midland? If yes (more than a month), then the best is to return the phone & get bk your money (midland sticker is tampered, thus void the wrty)

already sms her about this thread....for the 1st time, she said sorry about what happen and seems to take action but after few hours, she just keep quite..doesnt reply my sms anymore. i know this action would be tough but i`m very disappointed with what happen.

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Added on November 13, 2007, 9:03 amwasting time only...the sticker is tampered already when i received the set. warranty void.

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Added on November 13, 2007, 9:04 amdo you really think she will pay? i doubt that....

This post has been edited by kk_tai: Nov 13 2007, 09:04 AM

reposible seller will take the product back and repair it to send back to you.. As seller didnt say bout the problems on the phone. u can ask the seller to pay for the repairing services..

Guess what, another issue raise..just discover that the CHARGER also faulty!!!!...i feel like to meet her face to face!!!

so sad.. better find the person first.. anyway got the detail about person?

just got her HP no...and address too.

i wonder that the picture she advertised in her thread oledi show that the midland sticker oledi tampered. didnt you notice that??

But..did she stated that the phone is faulty?? PLUS...if u can see, there`s a 64MB MSPD + adaptor...both i didnt receive. Charger also not working!

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Added on November 14, 2007, 9:37 amDetails update....

This post has been edited by kk_tai: Nov 14 2007, 09:37 AM

Dispute tag given to mnchong

i think not charger not working, most probally is the fast port being faulty
test with other charger or headphone to check

if nak btolkan sendiri , sure take a lot of money..

lets hope mnchong will get her fren to pay back....

The fast port is fine...already test w other charger and earphone. Just the CHARGER itself that malfunction.

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Added on November 15, 2007, 10:19 amrite now i`m wondering...is it true that this set belongs to her fren. Because the account details belongs to seller, mnchong herself. i pay via her maybank acc...plus, she didn`t reply my sms anymore since the last 3 days. all her acts somehow make me feel like she tried to cheat me at the 1st place. anyway, i just want my money back. thats all...

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Added on November 15, 2007, 10:25 amTHANX..really hope that she take the responsibility. It seems that she`s online around 7.40pm.. impossible she didnt notice but choose to keep quite and act like nothing happen.

This post has been edited by kk_tai: Nov 15 2007, 10:25 AM

Points to ponder
1. She removed all the details of the phone in her thread here yesterday.
2. She has another thread selling k750 here , the similarities is it doesn't has headset too. the descriptions of the k750 seems very similar to the one in her thread where you bought from her here
3. Looking at all her threads here, all her WTS tags have the same "Reason for sale" which is "Friend need Cash.....$$$$$$$", BUT when questions are thrown to her regarding the phone she'll reply like this

This post has been edited by vikingw2k: Nov 15 2007, 10:29 AM

what does she means by 'honest buyer'?? so she can con his/her money easily?? i`ve been so nice, sms her in very nice..nice words. didnt treat her summore but y she did this?

What I'm trying to tell you in the 3rd point is, by judging on how she replied, you still thinking that she's selling on behalf of her friend or maybe the friend doesn't exist.

- ALL threads selling for friend, same reason need $$$$
- BUT when it comes to nego, she said she's looking for honest buyer
- and, when it comes to bank in, she gave her account number, and her details.

i dont care anymore, i just want my money back, thats it.. can i make a police report?

go make police report, give police her bank detail, go to maybank freeze her account, say she is coning ppl from the internet.

can ha? how? never did this before...so hope u ppl can help me. TQ in advance...

Woo,I nearly bought her phone last time and she bugged me a lot times asking me whether I want it.She also selling W800 that time.Luckily never deal with her.I also living in Perak

Lucky you...

for LG KE970 shine, got a buyer - tplcaik - i tink via postage oso...
http://forum.lowyat.net/index.php?showtopic=520005&hl=

he said wanna give feedback but dun have oso.. hmm

TS put fren's item thinking of not to bear the responsibilities i tink..
anyway, if u cant contact her, its best to report asap...

same case with me, u lucky if seller want to refund.. i think, bb maaa..

....if i make a police report, will the police do sumthing? i noticed that the police just interested w high profile case...

well.. better than doing nothing isnt it? if you dont report, you hand an excuse for those officers to point THEIR fingers back at you saying as you didnt let them investigate, the fault is ALL yours. So. Report. =)

all the best TS~~

thank god i didnt buy the lg shine from her

Police station is a place to report your case. Not to Whine OVER HERE.

i just said it based on my experience. last june my W810i stolen, as well as my wallet...made a police report but nothing in return. Btw, i`m sorry....

stolen its hard to detect lor... coz u duno anything bout the thief..

tis one u noe her, got some of her details.. maybe u r lucky, who noes...
just try better than saying 'based on my experience'..

maybe things change this time.. good lucks

Stolen and Conned is 2 different thing lar bro.

it is a simple solution. it could difficult to get full refund, but if possible, ask for the service charge and it will be happy ending.

there is no use for police report, as there is no fact that it is a con case as you did receive a phone. unless you want to challenge with filing a court case.

I had been REALLY conned for RM4k without receiving any phone from XAVIERXXXX and reported police and yet no news after almost 1 year.
So do you think u can get any action?? it is just wasting your effort.

Ask for service charge and partial refund. I believed you can work out this way easier compare to asking full refund.

why i say this as the seller is not a regular seller and so the seller could be not bother about this forum at all. so u need to take some lost and at least you can get a cheaper phone.

.
.
.
so any update?

i just come back from outstation and some of my friends on this forum had sms and called me to inform me about this unfortunate case.

I had contacted my friend who is the original owner of this phone.
When the phone was shown to me, it is really fully functional as i confirm there was no such issue as reported (joystick, memory and charger issue) but i do not manage to check further as when the phone was confirmed and was only passed to me in a box. It could be then faulty or whatever but it is unaware...

Well, there are two solutions here (as the original owner does not want to offer full refund)
1) discount of the phone of RM80 (as service charge)
2) return to me and i will get phone serviced and return upon return (but i do not know how long it will take, so there is some waiting time here) also i will not bear the phone shipment cost.

I just want to make the case simple as i can even challenge and argue that you could have damaged the phone and claim it is faulty upon receive. There is no proof of such that the phone is dead on arrival. I do not put up anything as warranty of the phone and it is fully functional when on my hand and so if it become faulty on your hand then it could be your fault. BUT I DO NOT WANT TO USE THIS ARGUMENT. Also pls understand the meaning of 2nd hand phone. it is not perfect in some way. if not it is not second hand.

It is not a million dollars and so pls pick either option 1 or option 2.

I had learned my lesson as well in this case. ..

This post has been edited by mnchong: Nov 18 2007, 12:29 AM

you dont u just reply my sms? yes for u it`s might look simple but wat if this happen to you? anyway, TQ for ur attention.
ok lets settle this fast..i`ll be waiting for your sms/pm.

tat y give you the opition ....is all i can do.no need sms .

i appreciate ur effort.
OK today i`m going to send to dealer service center and quote the service charge.
then, i send U the invoice, ask your fren to pay it...i wont pass the set to you.

Who cares anyway, this story is from your side only. Second hand doesnt mean its faulty, even if it is faulty u should state it. Why not u give kk_tai ur fren number and let them settle? or ask him to come over here to settle...

What u do is right...

lets hope the set can be repair...

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Added on November 19, 2007, 11:45 amY no sms? its faster rite?

This post has been edited by vader83: Nov 19 2007, 11:47 AM

you think you can get the seller to pay you all the full repair cost... i do not think so.
grab the RM80 and better than nothing.
i would not even want to bother if it really need to get 100 or 200 to service...bottom line is you will not get all favourable to you.

u can keep writing your uneasiness, but end of the day, no one here can help except giving you emotional support. the emotional support would not get you anywhere, right?

just think. better than nothing. and deal no more with unknown seller next time.
it makes you better day rather than keep thinking for it.



This post has been edited by ckmcsk: Nov 19 2007, 11:08 PM

Please be informed that ckmcsk knows mnchong in person, so his views are not necessarily neutral.

@TS,

The seller has proposed a solution for this dispute, if you agree with it, just let the seller know which option you prefer. If you are not satisfied or you have a better solution in your mind. Do express it out here. It's up to you whether to post here and be transparent so that others can give their view or IF you prefer to be confidential, you may do so via PM. BUT at least update the thread with what's the plan now and how you are going to solve it with the seller.

up to you. keep sobbing with other emotional HELP and end up u r not getting a cent back if this is really the case of faulty phone.
even if i am the seller, i will not pay the quoted service unless the phone is back to me. i can quote any cost as well and do you think the seller will agree?

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Added on November 19, 2007, 11:24 pmyes, i believed this is the way to be, rather than let others emotional supportive but never did really help


This post has been edited by ckmcsk: Nov 19 2007, 11:24 PM

act it is unfair to the seller,if he bring to a expensive shop and quote the price,it is unfair to the seller...maybe juz send to the seller and repair it....fair to both parties...

well, i will upload some pics of what i discovered when i sent it to the technician. i ask him to open the set in front of me so i can assure that the technician didnt take any parts from the HP. Guess what, some of the IC was burned!! and the joystick was installed back wrongly!! No wonder its cant push upward.. Picture upload.


This post has been edited by kk_tai: Nov 20 2007, 12:05 PM

Since you know her,can you get her to reply???

Is it repairable??? How much would be the cost??? mnchong proposed RM80 refund as service charge

I believed in this case, you have made a mistake. You had openned the phone without the agreement from the seller and the seller had not YET agree to you that the seller will pay you if you repair.

I do not think this case can be resolved easily now. What you have shown is a picture and i truly believed that it could the phone you buy, but this is done without the presence of the seller and the seller had not agreed to this action.

This action will only irritate the seller. And i am a seller and buyer by myself and i know how i will feel if the buyer complaint something but take action without my presence or agreement. There are plenty of sellers here and pls ask if anyone of them will allow you to open the phone without getting prior agreement and the seller presence.

the buyer should have requested for refund. Should have returned the phone and ask for full refund.

Repairing is always funky. Especially if it involves hp and opening it up. Usually phones sold anonymously and cheap for one reason - something to hide (eg. dropped into water). That's why I NEVER buy secondhand handphone. But that's me. Anyway...too late now. See if seller willing to refund. Even have to be more careful if it involves someone selling for friend.

I am extremely SHOCK to see when you proceed to such drastic action before getting my consensus agreement. It is not even one of my options given to you.
I will not hold responsible now as it is really fishy as why you proceed to open up the phone before getting my agreement.
I try to show that i am sincere in closing the most unfortunate issue with win-win solution but you only bother yourself without considerate.

I cannot agree to your action and your own side of story now.

owh..and now u want to just being fully irresponsible for selling me FAULTY SET?
u want me to sit and wauit..wait..wait and wait til when?
so easy want to go huh?

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Added on November 20, 2007, 8:05 pmhello brother...i`ve been waiting her replying all my pms and sms. i can show u the proves using the IMEI no laa.
its the same HP she gave me...i can prove it!! the IMEI no is match with the box...

i know, u r in her side...try to backing her rite?? i`ve been so nice to her. did even sent any treat sms/pm but she just make me lose my patient.

This post has been edited by kk_tai: Nov 20 2007, 08:05 PM

i have given you option but you did not pick any while proceed to your own. there is no proof that it is a faulty set except you yourself claiming it here and there. All phone sold online will not be warrant against shipment damage unless it is prior agreed.
I had given you option to offer you to return to me so i repair for you. And now with the phone FULLY dissembled, i will not be agreed to take it back now. IT IS NOT THE WAY I HAD SHIPPED TO YOU EVEN I AM MOST DOUBTFUL ON THIS PHONE NOW.

hello.....did i sms u before? did i ask u to settle this? did i?
just like aother con ppl...

If i want to con you, i will con you more. and i do not need to bother this forum threads and using my times to response you.
i truly want to help you here too but what you are doing is just merely trying to show you are a victim but rather than to accept some solution which better for you and me.

And now you are trying to say that if you had asked me to settle this... read back your first post to ask for full refund and all claim.

This post has been edited by mnchong: Nov 20 2007, 08:16 PM

wanna help me...?
if i sent you the set...for repair, how long it will takes? do i get the waranty that u will pass it back to me?
if you want to pay me the service charge...u already ask me about my acc no...

admin, i had done my side to support and help but the buyer had taken his own way of action without my agreement. In this context, it is really unfair if i am the only one that being dispute.

IF you are the seller, will you even agree to get the phone opened up prior to agreement??? i had offered to repair and even rebate or discount...but these had been fallen to deaf ears.

so i`m deaf now?? hahah
hello miss, if u dont want to take the responsibilty then u shouldnt..
ask the owner to responsible laa...she`s ur fren rite??
or maybe..this hp was ur set...? which 1 is true??

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Added on November 20, 2007, 8:58 pmdear admin,
i can forgive her...if she being honest with me.
if she wants to give me the discount, she can..but y still wanna pulling around?
just pay and case can be closed...still want to find a way so that she can release herself from this issue.
i`m tied edi lorr.


This post has been edited by kk_tai: Nov 20 2007, 08:58 PM

now how much u wan????erm..since the earlier,u should send to the seller to repair,coz like nw,the other problem came out,if u send back to the seller,she or he will repair the part for u aso...as long as the faulty part repaired by send out to u....now the problem appear...the other part faulty agn,is whose responsiblity???TS???seller???

she stated RM80 rite? then just pay me that amount...tired edi.
if she really wants to help me, she will not hesitate as my loss more than that.
yes i noticed that if we keep arguing like this, both parties will end up nothing.
i already give my decision...up to her now.
yes, hard for me but at least i learned sumthing.
i believed she also feel the same.
just pay me the RM80 then case close.

Thanx for all the opinion n comment forumers..
and if i did sumthing wrong here, i`m deeply sorry...

u guys should meet up n settle face to face..if i were u sure i will upset d..lol

Just received the set from service center. all the repair cost me RM110...RM80 for the MSPD slot and RM30 for the joystick. Got 7 days warranty. This is the receipt...hopefully, she will concern. already try my best to find reliable technician, work fast at min cost.

mchong very quiet already ,

no response edi

... So what happen to this case..? Did u 2 solve the prob?
Give some conclusion to others forumer here..

By the way, this is a deal xperience to others forumer.. will take a lesson from it..

did she pay yet? wats the update?

No updates..she`s gone.....

Go find her and whack her.Dont let her get away even small money.She just showing off shes a b****...

here's your dear mnchong

this is getting draggy for both of you,im not into any side and im still new to this online business,i just dont like when ppl con here con there.i think u should call her/him a.s.a.p. to settle this matter.

good luck to both of u,hope this matter settle quickly.

its not always in selling we get profit.

sometimes we lose,sometimes we gain.i think everybody agree wit this.

pls make this lowyat.net a nice place for Malaysian.

yup,wat u said is spot on bro! sometimes i make some profit on the items that i sell,but sometimes have to suffer some losses,most important thing is that,u r honest,that way customer will sure come back to you!

hah? she logged in under different name now? This proves that she's a scammer in a way. A good seller will always settle a dispute and carry on with his/her business, using his/her original username.

TS, time to forget your rm80. I've seen this one to many times. Merry Christmas.

haiz.. tink the $$$ lost... next time pls have moderator to detect the ip add of hers.. and ban all her posting
tq