.
.
.
so any update?

i just come back from outstation and some of my friends on this forum had sms and called me to inform me about this unfortunate case.

I had contacted my friend who is the original owner of this phone.
When the phone was shown to me, it is really fully functional as i confirm there was no such issue as reported (joystick, memory and charger issue) but i do not manage to check further as when the phone was confirmed and was only passed to me in a box. It could be then faulty or whatever but it is unaware...

Well, there are two solutions here (as the original owner does not want to offer full refund)
1) discount of the phone of RM80 (as service charge)
2) return to me and i will get phone serviced and return upon return (but i do not know how long it will take, so there is some waiting time here) also i will not bear the phone shipment cost.

I just want to make the case simple as i can even challenge and argue that you could have damaged the phone and claim it is faulty upon receive. There is no proof of such that the phone is dead on arrival. I do not put up anything as warranty of the phone and it is fully functional when on my hand and so if it become faulty on your hand then it could be your fault. BUT I DO NOT WANT TO USE THIS ARGUMENT. Also pls understand the meaning of 2nd hand phone. it is not perfect in some way. if not it is not second hand.

It is not a million dollars and so pls pick either option 1 or option 2.

I had learned my lesson as well in this case. ..

This post has been edited by mnchong: Nov 18 2007, 12:29 AM

you dont u just reply my sms? yes for u it`s might look simple but wat if this happen to you? anyway, TQ for ur attention.
ok lets settle this fast..i`ll be waiting for your sms/pm.

tat y give you the opition ....is all i can do.no need sms .

i appreciate ur effort.
OK today i`m going to send to dealer service center and quote the service charge.
then, i send U the invoice, ask your fren to pay it...i wont pass the set to you.

Who cares anyway, this story is from your side only. Second hand doesnt mean its faulty, even if it is faulty u should state it. Why not u give kk_tai ur fren number and let them settle? or ask him to come over here to settle...

What u do is right...

lets hope the set can be repair...

---

Added on November 19, 2007, 11:45 amY no sms? its faster rite?

This post has been edited by vader83: Nov 19 2007, 11:47 AM

you think you can get the seller to pay you all the full repair cost... i do not think so.
grab the RM80 and better than nothing.
i would not even want to bother if it really need to get 100 or 200 to service...bottom line is you will not get all favourable to you.

u can keep writing your uneasiness, but end of the day, no one here can help except giving you emotional support. the emotional support would not get you anywhere, right?

just think. better than nothing. and deal no more with unknown seller next time.
it makes you better day rather than keep thinking for it.



This post has been edited by ckmcsk: Nov 19 2007, 11:08 PM

Please be informed that ckmcsk knows mnchong in person, so his views are not necessarily neutral.

@TS,

The seller has proposed a solution for this dispute, if you agree with it, just let the seller know which option you prefer. If you are not satisfied or you have a better solution in your mind. Do express it out here. It's up to you whether to post here and be transparent so that others can give their view or IF you prefer to be confidential, you may do so via PM. BUT at least update the thread with what's the plan now and how you are going to solve it with the seller.

up to you. keep sobbing with other emotional HELP and end up u r not getting a cent back if this is really the case of faulty phone.
even if i am the seller, i will not pay the quoted service unless the phone is back to me. i can quote any cost as well and do you think the seller will agree?

---

Added on November 19, 2007, 11:24 pmyes, i believed this is the way to be, rather than let others emotional supportive but never did really help


This post has been edited by ckmcsk: Nov 19 2007, 11:24 PM

act it is unfair to the seller,if he bring to a expensive shop and quote the price,it is unfair to the seller...maybe juz send to the seller and repair it....fair to both parties...

well, i will upload some pics of what i discovered when i sent it to the technician. i ask him to open the set in front of me so i can assure that the technician didnt take any parts from the HP. Guess what, some of the IC was burned!! and the joystick was installed back wrongly!! No wonder its cant push upward.. Picture upload.


This post has been edited by kk_tai: Nov 20 2007, 12:05 PM

Since you know her,can you get her to reply???

Is it repairable??? How much would be the cost??? mnchong proposed RM80 refund as service charge

I believed in this case, you have made a mistake. You had openned the phone without the agreement from the seller and the seller had not YET agree to you that the seller will pay you if you repair.

I do not think this case can be resolved easily now. What you have shown is a picture and i truly believed that it could the phone you buy, but this is done without the presence of the seller and the seller had not agreed to this action.

This action will only irritate the seller. And i am a seller and buyer by myself and i know how i will feel if the buyer complaint something but take action without my presence or agreement. There are plenty of sellers here and pls ask if anyone of them will allow you to open the phone without getting prior agreement and the seller presence.

the buyer should have requested for refund. Should have returned the phone and ask for full refund.

Repairing is always funky. Especially if it involves hp and opening it up. Usually phones sold anonymously and cheap for one reason - something to hide (eg. dropped into water). That's why I NEVER buy secondhand handphone. But that's me. Anyway...too late now. See if seller willing to refund. Even have to be more careful if it involves someone selling for friend.

I am extremely SHOCK to see when you proceed to such drastic action before getting my consensus agreement. It is not even one of my options given to you.
I will not hold responsible now as it is really fishy as why you proceed to open up the phone before getting my agreement.
I try to show that i am sincere in closing the most unfortunate issue with win-win solution but you only bother yourself without considerate.

I cannot agree to your action and your own side of story now.

owh..and now u want to just being fully irresponsible for selling me FAULTY SET?
u want me to sit and wauit..wait..wait and wait til when?
so easy want to go huh?

---

Added on November 20, 2007, 8:05 pmhello brother...i`ve been waiting her replying all my pms and sms. i can show u the proves using the IMEI no laa.
its the same HP she gave me...i can prove it!! the IMEI no is match with the box...

i know, u r in her side...try to backing her rite?? i`ve been so nice to her. did even sent any treat sms/pm but she just make me lose my patient.

This post has been edited by kk_tai: Nov 20 2007, 08:05 PM

i have given you option but you did not pick any while proceed to your own. there is no proof that it is a faulty set except you yourself claiming it here and there. All phone sold online will not be warrant against shipment damage unless it is prior agreed.
I had given you option to offer you to return to me so i repair for you. And now with the phone FULLY dissembled, i will not be agreed to take it back now. IT IS NOT THE WAY I HAD SHIPPED TO YOU EVEN I AM MOST DOUBTFUL ON THIS PHONE NOW.

hello.....did i sms u before? did i ask u to settle this? did i?
just like aother con ppl...