Are there any HYC users who have the same problem as me?
The 365validity pass is not available to HYC users.

If you want to use the 365 validity , you must upgrade to the PANTAS plan.
MAXIS intends to terminate all HYC users and try to convert all HYC users to another plan, and terminate all HYC users from continuing to use this plan.

Your HYC plan still can buy 365validity pass ?
please let me know i want report to MCMC this case.This method feels deceitful it's essentially a scam.