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 Consumer protection for delivery of incorrect item

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jaycee1
post Jun 11 2025, 01:32 PM

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Wait what? I know its frustrating to get the wrong item but going abbout that big hoop so that the seller will pick up the package from you?

just return to the drop off point. Done. Settle, get refund.

I've gotten some damaged or incorrect items also. Sometimes have to send back to drop off point (which takes 5 mins), sometimes, they dont even bother, they just do a straight refund (especially for items that is direct from china).
jaycee1
post Jun 11 2025, 02:47 PM

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QUOTE(contestchris @ Jun 11 2025, 01:36 PM)
Okay, so everyone here is siding with Shopee.

Also, how is it fair that a proportionate shipping fee is not refunded for the incorrect item? Shipping fee is around RM55 but the refund they are giving is EXCLUDING the shipping. How does that make sense?
*
Not explicitly siding with shopee. Good to know you are fighting what you deem is injustice. Yes it sucks.


Sometimes part of getting older is just letting some small things slide. It's just not worth the hassle.

Pretty sure you already got a good deal from the bulk purchase, and if you are buying for own use, its only a matter of time your child will start using the L size soon enough.

Now if you have bought in bulk for the matter of re-selling, or fulfilling an order, or a size that you wont be able to use at all, then another story.

 

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