QUOTE(Red_rustyjelly @ Jun 11 2025, 11:09 AM)
In this case, they sent the WRONG ITEM.Consumer protection for delivery of incorrect item
Consumer protection for delivery of incorrect item
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Jun 11 2025, 11:19 AM
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5,523 posts Joined: Aug 2011 |
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Jun 11 2025, 11:19 AM
Show posts by this member only | IPv6 | Post
#22
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All Stars
12,039 posts Joined: Oct 2017 |
GalaxyV liked this post
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Jun 11 2025, 11:20 AM
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5,523 posts Joined: Aug 2011 |
QUOTE(Red_rustyjelly @ Jun 11 2025, 11:18 AM) Just drop off the parcel la. U will lose eventually even if u raise to KPDN. Seller don't have obligation to ship the correct items? By the way, in this case, the seller is Shopee Malaysia themselves.They don't have a clause stated they will come to pick up from u and there is no obligation for them to do so. U will lose kao kao if u sue them. Shopee is a marketplace, not personalized service. Gg |
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Jun 11 2025, 11:56 AM
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9,037 posts Joined: Jan 2003 |
QUOTE(contestchris @ Jun 11 2025, 10:45 AM) It's not furtniture, it's baby diapers. Pretty standard items, the issue not the product not up to staisfaction etc, it's memang the wrong specs are sent. The store is operated and fulfilled by Shopee themslves. The packing is recorded by video and Shopee accepts an error occured. Diapers not bulky and heavy la. |
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Jun 11 2025, 11:58 AM
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5,523 posts Joined: Aug 2011 |
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Jun 11 2025, 11:58 AM
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9,037 posts Joined: Jan 2003 |
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Jun 11 2025, 11:59 AM
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5,523 posts Joined: Aug 2011 |
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Jun 11 2025, 12:00 PM
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775 posts Joined: Apr 2018 |
QUOTE(PJng @ Jun 11 2025, 11:19 AM) so long case and still dragging until nowmasalah sendiri his argue point is, seller made mistake and why must pass the mistake to buyer and to waste time to repack and send back? This post has been edited by GalaxyV: Jun 11 2025, 12:00 PM |
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Jun 11 2025, 12:01 PM
Show posts by this member only | IPv6 | Post
#29
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Jun 11 2025, 12:02 PM
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775 posts Joined: Apr 2018 |
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Jun 11 2025, 12:13 PM
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2,506 posts Joined: Apr 2020 |
Penny wise pound foolish , apparently yr time is not worth money
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Jun 11 2025, 12:17 PM
Show posts by this member only | IPv6 | Post
#32
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460 posts Joined: May 2012 |
The logic to require customer sending back the wrong item (free return) is becuz they worry some customer simply take any other low value item and claim the seller sent wrongly
It's hard for Shopee to judge whether the customer is scamming or not with just ur words, so die die have to return, it's free anyway |
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Jun 11 2025, 12:18 PM
Show posts by this member only | IPv6 | Post
#33
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867 posts Joined: Feb 2017 |
QUOTE(contestchris @ Jun 11 2025, 11:19 AM) didn't shopee said they will refund to u after u wrap it and drop it off at specified location?What are u trying to prove? this is not about consumer right, from what i read this is basically just for your own frustration. |
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Jun 11 2025, 12:19 PM
Show posts by this member only | IPv6 | Post
#34
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1,054 posts Joined: Jan 2008 |
QUOTE(contestchris @ Jun 11 2025, 11:37 AM) Itβs a large bulky item and I donβt intend to waste any time or resources whatsoever on this, cause why should I since it is not due to my negligence or incompetence. thats classic retard buyer, just for fk sake go physical shop to buy la. complaint here and there is already waste of time, might as well just return at drop off point. if you want to convent of online shopping, then ready for the incontinent of the return procedure. full stop. for fk sake, read the review, no one force you to buy from that particular seller. this type of sohai buyer always kena all the inconvenience, i buy online so many years never have such problem before. i think you not suit buy online bah. phoenixdown, rtk73, and 2 others liked this post
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Jun 11 2025, 12:41 PM
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All Stars
17,740 posts Joined: Dec 2007 From: Bandar Baru Bangi , Malaysia |
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Jun 11 2025, 12:46 PM
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All Stars
17,740 posts Joined: Dec 2007 From: Bandar Baru Bangi , Malaysia |
QUOTE(Red_rustyjelly @ Jun 11 2025, 12:18 PM) didn't shopee said they will refund to u after u wrap it and drop it off at specified location? TS so lazy to return it back plus need to repack etc, plus hoping for refund, aiseehh πWhat are u trying to prove? this is not about consumer right, from what i read this is basically just for your own frustration. |
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Jun 11 2025, 12:55 PM
Show posts by this member only | IPv6 | Post
#37
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139 posts Joined: Jun 2019 |
If it's a bulky items, they come to pick it up no?
I bought a PC desk and seller send me a different one and they came to picked it up. |
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Jun 11 2025, 12:56 PM
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2,506 posts Joined: Apr 2020 |
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Jun 11 2025, 01:02 PM
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All Stars
17,740 posts Joined: Dec 2007 From: Bandar Baru Bangi , Malaysia |
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Jun 11 2025, 01:14 PM
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1,614 posts Joined: Apr 2010 |
1. large bulky item
2. diapers ?? what are you complaining seriously? yes, seller has obligation to send correct item, but they are humans and humans make mistakes. don't make it seem like you never made mistakes. i've had my fair share of getting faulty, incorrect items. you seriously rather go through the hassle of complaining than to just drop it off at a nearby courier- SPX/MBE, etc? so much for "don't intend fo waste any time". plus, you've already mentioned it's INCORRECT item, why the heck would you want to keep it if it's bulky? damn illogical and problematic buyer. |
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