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 Security guards have no authority to demand, scan, MyKad - NRD

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TShaya
post Jun 11 2025, 07:52 AM, updated 7 months ago

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Security guards have no authority to demand, scan MyKad - NRD
By Bernama - June 10, 2025 @ 8:50pm

PUTRAJAYA: Security guards do not have the authority or right to request, hold or scan the identity card (MyKad) of the public, according to the National Registration Department (NRD).

NRD in a statement to Bernama said only five categories of officers are allowed to do so under Regulation 7(1), National Registration Regulations 1990, namely NRD officers, police officers, customs officers, military personnel on duty, as well as civil servants authorised by the Director General of National Registration.

"Any action by security guards to request or keep identity cards is against the law and action can be taken," it said.

The NRD also stressed that the use of electronic devices to scan MyKad data is also not allowed, as it is subject to provisions under the Personal Data Protection Act 2010.

"Any processing of personal data by private parties is subject to the Personal Data Protection Act 2010, which sets out guidelines and obligations to protect individual personal information," according to the NRD.

Bernama contacted NRD to seek clarification on the issue, following a recent viral post on social media about a security guard at a premises who allegedly used an electronic device to scan MyKad.

The security guard's action has sparked questions from the public about its legal validity.

As a security measure, NRD advises the public not to hand over their identity cards to any unauthorised individual and to report any violations to the relevant authorities immediately.

– Bernama

Source: https://www.nst.com.my/news/nation/2025/06/...-scan-mykad-nrd
MR_alien
post Jun 11 2025, 07:55 AM

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security guards don't but housing management has or not?
and usually they only hold it....now they're scanning it?...who purchased the machine...ask that person
smallcrab
post Jun 11 2025, 08:00 AM

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i just show them driving license
smallbug
post Jun 11 2025, 08:14 AM

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can't they copy the details then pass it back ?
TShaya
post Jun 11 2025, 08:16 AM

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QUOTE(MR_alien @ Jun 11 2025, 07:55 AM)
security guards don't but housing management has or not?
and usually they only hold it....now they're scanning it?...who purchased the machine...ask that person
*
Not under Regulation 7(1) of the National Registration Regulations 1990, that says only:
NRD officers
police officers
customs officers
military personnel on duty
civil servants authorised by the Director General of National Registration

Housing Management don't fall under the categories that are allowed to hold/check MyKads.
TShaya
post Jun 11 2025, 08:17 AM

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QUOTE(smallbug @ Jun 11 2025, 08:14 AM)
can't they copy the details then pass it back ?
*
They don't have the authority to request it in the first place
svchia78
post Jun 11 2025, 08:19 AM

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And banks? Siap thumbprinting all...
TShaya
post Jun 11 2025, 08:25 AM

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QUOTE(svchia78 @ Jun 11 2025, 08:19 AM)
And banks? Siap thumbprinting all...
*
Banks are authorised under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001

Technically it doesn't have to be the MyKad: it can be passport, birth certificate, driver’s licence, "or any other official or private document as well as other identifying information relating to that person"

(Foreigners can open bank accounts in Malaysia; but they don't have MyKad's)

But I suspect for frontline bank staff they wouldn't process a Malaysian citizen without anything less than a MyKad.
Eulm585
post Jun 11 2025, 08:34 AM

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QUOTE(haya @ Jun 11 2025, 08:17 AM)
They don't have the authority to request it in the first place
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They ask u dont give, u want enter they dont let. Then u keep ur id and dont enter the area la easy peasy
ShadowR1
post Jun 11 2025, 08:35 AM

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When is the last time pak guard ask u guys for ic ? been years bagi lesen je.
danielmckey
post Jun 11 2025, 08:38 AM

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Lesen memandu boleh. Jangan bagi IC, tapi lesen mesti dikembalikan lepas check.
SUSBlackscreamerz
post Jun 11 2025, 08:40 AM

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then guard will just say no ic no entry.

then you voluntary give the ic to enter.


DarkNite
post Jun 11 2025, 08:41 AM

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QUOTE(haya @ Jun 11 2025, 08:25 AM)
Banks are authorised under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001

Technically it doesn't have to be the MyKad: it can be passport, birth certificate, driver’s licence, "or any other official or private document as well as other identifying information relating to that person"

(Foreigners can open bank accounts in Malaysia; but they don't have MyKad's)

But I suspect for frontline bank staff they wouldn't process a Malaysian citizen without anything less than a MyKad.
*
Hotels always ask for my IC, how?
gheyfriend
post Jun 11 2025, 08:43 AM

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habis la...every day fighting in front of guard house....
danielmckey
post Jun 11 2025, 08:46 AM

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QUOTE(DarkNite @ Jun 11 2025, 08:41 AM)
Hotels always ask for my IC, how?
*
Hotel is different must either IC or passport. I think there is some requirements guidelines under the law need to follow to keep in the system. Security guard no such law in place to have you show IC because they can also be a foreigner. You want to give your IC to foreigner?
WongTheThief
post Jun 11 2025, 08:48 AM

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lol I always give driving license, sometimes even better just say drop off and they just let you in without any question asked
JimbeamofNRT
post Jun 11 2025, 08:49 AM

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QUOTE(DarkNite @ Jun 11 2025, 08:41 AM)
Hotels always ask for my IC, how?
*
QUOTE(MR_alien @ Jun 11 2025, 07:55 AM)
security guards don't but housing management has or not?
and usually they only hold it....now they're scanning it?...who purchased the machine...ask that person
*
some of them even scan front and back mykad to other visitors. I confront the guard asking why u do like that ( I gave him my driving license anyway ) , he said the management ask us to do liddat

that mykad digital copy can be misused in so many ways, and yet we are so surprised how come scammers can get our details and all that
MR_alien
post Jun 11 2025, 08:49 AM

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QUOTE(haya @ Jun 11 2025, 08:17 AM)
They don't have the authority to request it in the first place
*
true but at the same time many condos are about to ban outsiders from entering
it will also saves them a lot of money
MR_alien
post Jun 11 2025, 08:51 AM

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QUOTE(DarkNite @ Jun 11 2025, 08:41 AM)
Hotels always ask for my IC, how?
*
hotel is required by government to ask for your IC
they will have to either scan it or photocopy it
they also need that IC to verify if you're malaysians...if foreigners, have extra tourism charge
miromiro
post Jun 11 2025, 08:59 AM

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QUOTE(smallbug @ Jun 11 2025, 08:14 AM)
can't they copy the details then pass it back ?
*
Copy takes time
etan26
post Jun 11 2025, 09:00 AM

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Nowadays they ask for lesen saja ......
ernie ball
post Jun 11 2025, 09:19 AM

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Many apartments now use an app to track visiyors, don't allow walk in at all. So any unwanted things happen, can just tie back to the resident who applied for the entry permit.

On one hand residents want airtight security, on the other hand, complain when need to register to enter.
Phoenix_KL
post Jun 11 2025, 09:23 AM

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no entry lol
GagalLand
post Jun 11 2025, 09:27 AM

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Exactly

QUOTE(Eulm585 @ Jun 11 2025, 08:34 AM)
They ask u dont give, u want enter they dont let. Then u keep ur id and dont enter the area la easy peasy
*
Porkycorgi5588
post Jun 11 2025, 09:34 AM

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QUOTE(smallbug @ Jun 11 2025, 08:14 AM)
can't they copy the details then pass it back ?
*
scanning IC just simplifies the process.
actually, why kecoh so much?

Once they got your info, take photo for registration etc...they already got eveyrthing they need to fake your IC.

Legally, people forge your signature for stuff also, you are not liable.
poco loco
post Jun 11 2025, 09:35 AM

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does tentera malaysia got power to hold ic card then?
mick84
post Jun 11 2025, 09:36 AM

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they ask for my driving license.. i say tak ada he say tak boleh masuk, lol.
jmtstan
post Jun 11 2025, 09:39 AM

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factory like Felda, Bernas, they scan your IC
C_ST
post Jun 11 2025, 09:39 AM

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I does marketing and enter G&G/Condo often, most of the guards asked for "Identity", they dint specific need IC, so i just give my expired 10 years ago license
TShaya
post Jun 11 2025, 09:41 AM

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QUOTE(poco loco @ Jun 11 2025, 09:35 AM)
does tentera malaysia got power to hold ic card then?
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The article says "military personnel on duty" have the power to do so under Regulation 7(1) of the National Registration Regulations 1990
anakkk
post Jun 11 2025, 09:42 AM

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scan lesen?
homicidal85
post Jun 11 2025, 09:47 AM

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QUOTE(haya @ Jun 11 2025, 08:16 AM)
Not under Regulation 7(1) of the National Registration Regulations 1990, that says only:
NRD officers
police officers
customs officers
military personnel on duty
civil servants authorised by the Director General of National Registration

Housing Management don't fall under the categories that are allowed to hold/check MyKads.
*
those are the categories that citizens have to comply and give your mykad when requested.
you are not required to comply when pak guard taman ask to see your mykad but they also have a right to not give you access to enter the taman if you refuse to show your IC.
JasonthegreatTWO
post Jun 11 2025, 09:49 AM

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QUOTE(haya @ Jun 11 2025, 07:52 AM)
Security guards have no authority to demand, scan MyKad - NRD
By Bernama - June 10, 2025 @ 8:50pm

PUTRAJAYA: Security guards do not have the authority or right to request, hold or scan the identity card (MyKad) of the public, according to the National Registration Department (NRD).

NRD in a statement to Bernama said only five categories of officers are allowed to do so under Regulation 7(1), National Registration Regulations 1990, namely NRD officers, police officers, customs officers, military personnel on duty, as well as civil servants authorised by the Director General of National Registration.

"Any action by security guards to request or keep identity cards is against the law and action can be taken," it said.

The NRD also stressed that the use of electronic devices to scan MyKad data is also not allowed, as it is subject to provisions under the Personal Data Protection Act 2010.

"Any processing of personal data by private parties is subject to the Personal Data Protection Act 2010, which sets out guidelines and obligations to protect individual personal information," according to the NRD.

Bernama contacted NRD to seek clarification on the issue, following a recent viral post on social media about a security guard at a premises who allegedly used an electronic device to scan MyKad.

The security guard's action has sparked questions from the public about its legal validity.

As a security measure, NRD advises the public not to hand over their identity cards to any unauthorised individual and to report any violations to the relevant authorities immediately.

– Bernama

Source: https://www.nst.com.my/news/nation/2025/06/...-scan-mykad-nrd
*
JAIS can or not?
poco loco
post Jun 11 2025, 09:50 AM

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QUOTE(haya @ Jun 11 2025, 09:41 AM)
The article says "military personnel on duty" have the power to do so under Regulation 7(1) of the National Registration Regulations 1990
*
kk.they alyiz hold my ic when enter
Wedchar2912
post Jun 11 2025, 09:53 AM

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QUOTE(smallcrab @ Jun 11 2025, 08:00 AM)
i just show them driving license
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After expired then? E version can?
hickups
post Jun 11 2025, 09:59 AM

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Havent met security ask ic.... Only license... Itu pun bagi yg expired 1
Stigonboard
post Jun 11 2025, 10:05 AM

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First time i heard guard still asking IC

I always provide driving license only
TShaya
post Jun 11 2025, 10:13 AM

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QUOTE(DarkNite @ Jun 11 2025, 08:41 AM)
Hotels always ask for my IC, how?
*
QUOTE(danielmckey @ Jun 11 2025, 08:46 AM)
Hotel is different must either IC or passport. I think there is some requirements guidelines under the law need to follow to keep in the system. Security guard no such law in place to have you show IC because they can also be a foreigner. You want to give your IC to foreigner?
*
QUOTE(MR_alien @ Jun 11 2025, 08:51 AM)
hotel is required by government to ask for your IC
they will have to either scan it or photocopy it
they also need that IC to verify if you're malaysians...if foreigners, have extra tourism charge
*
Accommodation providers need to do so under the Registration of Guests Act 1965. They've also extended it to things like AirBnB.

Being able to differentiate Malaysian citizens (who are exempt from the Malaysian Tourism Tax of RM10 per room per night) and non-Malaysian citizens (who need to pay the Malaysian Tourism Tax of RM10 per room per night) is a bonus.
TShaya
post Jun 11 2025, 10:14 AM

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QUOTE(JasonthegreatTWO @ Jun 11 2025, 09:49 AM)
JAIS can or not?
*
I guess they fall under "civil servants authorised by the Director General of National Registration"
TShaya
post Jun 11 2025, 10:24 AM

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QUOTE(Eulm585 @ Jun 11 2025, 08:34 AM)
They ask u dont give, u want enter they dont let. Then u keep ur id and dont enter the area la easy peasy
*
QUOTE(Blackscreamerz @ Jun 11 2025, 08:40 AM)
then guard will just say no ic no entry.

then you voluntary give the ic to enter.
*
The option to make a complaint to MoHA is there: https://moha.gov.my/images/maklumat_perkhid...ekeliling_4.pdf

But easier for M'sians to anonymously complain online than actually follow proper escalation channels.
BL98
post Jun 11 2025, 10:28 AM

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real criminal will just use a fake IC.

just like those scammers using mule bank account.

and kidnappers using fake/stolen number plate.
R0ADTAX
post Jun 11 2025, 10:34 AM

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i just gib expired licence, so far no one that checks want your IC specifically, just modus operandi i think

if ask IC like no tomorrow, then something is up, better investigate
SUSeds2
post Jun 11 2025, 10:36 AM

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pejabat kerajaan also keep ic if you want to enter their ofis.

whats the use if that smart chip? cannot put in reader and save details?
sam378
post Jun 11 2025, 10:40 AM

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aku bagi lesen je

This post has been edited by sam378: Jun 11 2025, 10:40 AM
ThirdSon
post Jun 11 2025, 10:43 AM

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i'll just show my C&U kad
emino
post Jun 11 2025, 10:44 AM

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My condo the rule are:

If you dont want your visitor to give details at guard, you pre registor them as visitor. then scan QR no question asked.

Inside the app the mandatory field to pre register your visitor is name, number and plate. Anything happened, we tie back to you, as you are in charge of your visitor.

If walk in without QR, they need to give details. Tanak bagi IC/Lesen then spell out your details one by one.
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post Jun 11 2025, 10:45 AM

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Miss Wong JMB said must take IC, so we just follow

- Bhoomit
Nepalese condo security personnel
whoopa
post Jun 11 2025, 10:46 AM

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can take name and number
i think ic number also cannot even when write on guest book.
this is the law actually.
jmb shouldnt do weird weird things like that.
security is 1 issue but PDPA is another issue
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post Jun 11 2025, 10:47 AM

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Does clinic has the authority?
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post Jun 11 2025, 10:53 AM

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QUOTE(smallbug @ Jun 11 2025, 08:14 AM)
can't they copy the details then pass it back ?
*
Nanti, they photostat front back, clone the chip and apply loan.

allomicro
post Jun 11 2025, 10:54 AM

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Carry around your old Lesen memandu. If anyone ask for ID, you can use that. Most wont even check if its expired or not.
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post Jun 11 2025, 10:56 AM

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QUOTE(Eulm585 @ Jun 11 2025, 08:34 AM)
They ask u dont give, u want enter they dont let. Then u keep ur id and dont enter the area la easy peasy.
*
We can always make a report with the NRD. 🙂

MR_alien
post Jun 11 2025, 12:05 PM

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QUOTE(haya @ Jun 11 2025, 10:24 AM)
The option to make a complaint to MoHA is there: https://moha.gov.my/images/maklumat_perkhid...ekeliling_4.pdf

But easier for M'sians to anonymously complain online than actually follow proper escalation channels.
*
While people can complain
There is a contradiction which is gov has no jurisdiction on those private condo
Same with road repair and dispute...u report majilis also useless because they don't have jurisdiction there

So end up they reply nothing can be done

Either continue give ID to enter or management remove the visitor gantry to save money
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post Jun 11 2025, 12:33 PM

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Give photostat ver
wawasan2200
post Jun 11 2025, 12:44 PM

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is bio data fall under tha scope of pdpa?
desmond2020
post Jun 11 2025, 12:46 PM

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QUOTE(haya @ Jun 11 2025, 08:16 AM)
Not under Regulation 7(1) of the National Registration Regulations 1990, that says only:
NRD officers
police officers
customs officers
military personnel on duty
civil servants authorised by the Director General of National Registration

Housing Management don't fall under the categories that are allowed to hold/check MyKads.
*
Good laj, housing management has been acting like King for too long dy
faizalfaizal
post Jun 11 2025, 01:01 PM

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Nepal security guards memang bebal.
TShaya
post Jun 11 2025, 01:08 PM

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QUOTE(MR_alien @ Jun 11 2025, 12:05 PM)
While people can complain
There is a contradiction which is gov has no jurisdiction on those private condo
Same with road repair and dispute...u report majilis also useless because they don't have jurisdiction there

So end up they reply nothing can be done

Either continue give ID to enter or management remove the visitor gantry to save money
*
Not quite the same as private roads on private land.

Guards are regulated by MoHA. That includes the condo guards. Condo management can't just grab someone off the street to be a guard.

Fastest way to cause problem is to report to MoHA about unlicenced/illegal guards.

They wouldn't reply "nothing can be done"

How fast they act is another question, but generally speaking when one's livelihood is dependent on MoHA licencing, a letter asking them to not take MyKad's tends to keep people straight.
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post Jun 11 2025, 01:09 PM

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corporate building normally request the IC and scan the IC
guard is simply performing the tasks as instructed. Let's proceed to Management Protek
adala
post Jun 12 2025, 06:33 PM

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The GLC companies that have Polis Bantuan often demand IC if the driving license expired. Nowadays, difficult to print driving license.
RiriRuruRara
post Jun 13 2025, 06:37 PM

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I see now the housing estate have camera at the boom gate and will ask you to show your IC or driving license to the camera where I suspect it will record it, is this acceptable???
TShaya
post Jun 15 2025, 09:58 AM

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QUOTE(RiriRuruRara @ Jun 13 2025, 06:37 PM)
I see now the housing estate have camera at the boom gate and will ask you to show your IC or driving license to the camera where I suspect it will record it, is this acceptable???
*
Technically, no.

Make a formal complaint to NRD and MOHA

https://jpn.spab.gov.my/eApps/system/index.do

https://moha.spab.gov.my/eApps/system/index.do
IamBlind
post Jun 15 2025, 09:59 AM

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betul tu. i kasi driber lecen
ApocalypseSoon
post Jun 15 2025, 10:04 AM

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QUOTE(IamBlind @ Jun 15 2025, 09:59 AM)
betul tu. i kasi driber lecen
*
It now become an issue because MOT under Ah Loke no longer give physical driving license, for those who don't have a physical driving license the guard would ask you to give your IC instead. It now very mafan to get a physical driving, u need to take 1 day leave to go to JPJ office with "Proof" that you would be driving overseas. Security guard won't accept driving license displayed in JPJ Apps. Previusly even Pos Office can issued Physical driving license to you.

This post has been edited by ApocalypseSoon: Jun 15 2025, 10:11 AM
TShaya
post Jun 15 2025, 10:32 AM

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QUOTE(ApocalypseSoon @ Jun 15 2025, 10:04 AM)
It now become an issue because MOT under Ah Loke no longer give physical driving license, for those who don't have a physical driving license the guard would ask you to give your IC instead. It now very mafan to get a physical driving, u need to take 1  day leave to go to JPJ office with "Proof" that you would be driving overseas. Security guard won't accept driving license displayed in JPJ Apps. Previusly even Pos Office can issued Physical driving license to you.
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