honestly, i'm appalled by m'sian lack of willingness to read.
dont talk about read books la.
books are long, required commitment, & u can argued that it's an outdated medium.
also dont say current gen z, gen alpha, that has short attention span due to generation brought up by tablet & phones.

look at yourself in the mirror.
even gen x, y, or even boomer.
couple of years bck, i made some observation as part of experiment.
instructions can be right in front of people'a face, yet only small percentage of people willing to yake the take to read. most not even glance.
sometimes in restaurant, they will hav "special" menu sitting straight right on the table.
a lot of the time, it mentioned some freebies, ie; birthday month complimentary dessert, discount for doing survey/review, or most often freebies/complimentary if paid using certain card.

most of the time, nobody even glance at it.
only after i point it out, that people realized that r entitles to some freevies/complimentary.