My case was a cash deposit. I put in the money and the machine jammed. Got back my card and an error slip. I was a Sat so had to wait till Mon to report. The bank officer was able to confirm they had more money that morning when they opened the CD machine. Exactly matching my amount. BUT took 2 weeks to be refunded to my account. Even though same bank.

Your case different bank, I am sure will take a while. The bank where the machine was located would have known the next day when they opened and checked.